• A bachelor’s degree in business administration, Human Resources, Education, or a related field.
  

• Professional certifications in Training, HR, or Project Management are advantageous
  

• Minimum of 3-4 years in training administration, learning and development, or human resources experience or similar role
  

Training Coordination & Scheduling

• Develop and manage the annual training calendar, coordinating with trainers, operations & support office to schedule and execute programs.
  
• Oversee logistical arrangements for training sessions, including venue bookings, setup, and resource allocation.
  
• Collaborate with HR to ensure onboarding and continuous training for all new hires and existing staff, aligning with business goals.
  

Training Administration & Reporting

• Maintain and update training records in Learning Management Systems (LMS), physical and other platforms, ensuring accuracy and timeliness.
  
• Compile reports on training attendance, completion rates, certification, and performance metrics.
  
• Conduct evaluations to assess program effectiveness, track ROI, and support continuous improvement.
  

Resource & Budget Management

• Plan, monitor, and report on training budget, tracking expenses related to materials, venues, and instructor fees.
  
• Oversee the procurement, organization, and distribution of training materials, manuals, and equipment.
  
• Ensure adherence to budgetary constraints and make cost-effective decisions regarding resources.
  

Compliance & Quality Assurance

• Ensure all training materials and content comply with company standards, industry regulations, and legal requirements.
  
• Work with Regional Training Managers and subject matter experts to keep training materials relevant, updated, and standardized across Brands.
  
• Conduct periodic audits of training programs and materials, recommending improvements to optimize training delivery.
  

Stakeholder Engagement

• Liaise with Operations, HR, and other departments to ensure alignment with organizational priorities.
  
• Coordinate with external training providers, consultants, and industry bodies as needed e.g. ITF
  
• Full accountability for managing all aspects of Industrial Training Fund (ITF) compliance, including timely submissions, accurate documentation, and ensuring that all training initiatives align with ITF regulations to maximize organizational benefits.