Stanbic IBTC Bank
Team Lead, Contact Centre
Lagos
• Nigeria
Closed for applications
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PalmPay
FinTech Customer Service, Product Specialist - Lagos
Lagos
• Nigeria
Closed for applications
Profession
Accounting, finance, banking, insurance,Administrative, clerical,Agriculture, fishing, forestry, wildlife,Business, strategic management,Customer support, client care,Design, arts,Electrical engineering,Energy, power,Engineering, architecture,Government, community development, public services,Human resources,Information technology, software development, data,Installation, maintenance, repair,Legal,Manufacturing, operations, quality,Mechanical engineering,Media, communications, languages,Medical, health,Project, program management,Research, academy,Restaurant, hospitality, travel,Sales, marketing, promotion,Security,Skilled, manual labor,Teaching, training,Telecommunications,Transportation, logistics, driving,
Industry (Customer support, client care)
Seniority (Customer support, client care)
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Stanbic IBTC Bank
Financial Services
Description
Qualifications
Minimum of a First Degree.
Must be able to speak Hausa and Igbo fluently.
Additional Information
- Excellent knowledge of the dynamics and technical aspects of fund management
- Understanding of policies and procedures; customer services in a first class oriented institution is desirable
- Good analytical/numerical/communication skills
- Excellent use of MS Office applications, and other customer related tools
- Thorough understanding of the Pensions Reforms Act
- Training on providing Excellent Customer Service and Financial Management
- Experience in working among a Solution-Oriented team
- Experience in Customer Care duties and responding to Client Enquiries
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