Published
Last 1 week
Last 30 days
Latest 24 hours
Profession
Industry
Seniority
Published
Profession
Industry
Seniority
Mid-level Finance & FinTech Jobs in Lagos, Nigeria
20
jobs
Flutterwave
Manager, Switching Operations
Lagos, Nigeria
Flutterwave
Manager, Tax & Transfer Pricing Compliance And Audits
Lagos, Nigeria
National Institute of Credit Administration
Account Officer
Lagos, Nigeria
National Institute of Credit Administration
Graphics Designer / Social Media Manager
Lagos, Nigeria
National Institute of Credit Administration
Business Marketing Manager
Lagos, Nigeria
QuickCheck - Seedstars Nigeria
Senior Quantitative Risk Analyst
Lagos, Nigeria
PalmPay
Reconciliation And Settlement Specialist
Lagos, Nigeria
Nairagram
Full - Stack Developer
Lagos, Nigeria
PalmPay
Business Development Executive (Nationwide)
Lagos, Nigeria
Get personalised job alerts directly to your inbox!
Flutterwave
Associate, Strategic Risk Program Management
Lagos, Nigeria
Closing: May 30, 2024
14 days remainingPublished: May 15, 2024 (1 day ago)
Job Requirements
Education:
Work experience:
Language skills:
Job Summary
Contract Type:
Sign up to view job details.
Required Competency and Skillset to be a Waver
- Bachelor's Degree in Business or relevant field required.
- Minimum of 7 years of proven experience in switching operations, preferably in the financial technology or payments industry.
- Understanding of the payment industry.
- Open-Mindedness and Result Oriented
- Ability to work with Microsoft suite.
- Ability to work in a cross-functional team.
- Excellent interpersonal, presentation skills and communication skills.
- Strong analytical and problem-solving skills
- Ability to identify errors.
- Ability to manage multiple priorities and meet set deadlines.
- Work goal-oriented based on minimum supervision
- High sense of responsibility, accountability, integrity, and ethical standard.
Responsibilities
Required Competency and Skillset to be a Waver
- Bachelor's Degree in Business or relevant field required.
- Minimum of 7 years of proven experience in switching operations, preferably in the financial technology or payments industry.
- Understanding of the payment industry.
- Open-Mindedness and Result Oriented
- Ability to work with Microsoft suite.
- Ability to work in a cross-functional team.
- Excellent interpersonal, presentation skills and communication skills.
- Strong analytical and problem-solving skills
- Ability to identify errors.
- Ability to manage multiple priorities and meet set deadlines.
- Work goal-oriented based on minimum supervision
- High sense of responsibility, accountability, integrity, and ethical standard.
- Support Payout/Funds transfer processing in a timely manner.
- Monitor transactions and ensure all rails are functioning optimally.
- Monitors transactions and for signs of fraudulent activity, promptly escalates potential issues to the fraud team for investigation and resolution.
- Collaborate with cross functional teams to resolve customer related issues.
- Handles escalations to the team lead or relevant stakeholders and ensures resolution in line with relevant SLA.
- Working with the CX and TAM team in investigating and resolving complaints relating to payout through assigned resolution channels.
- Assists with process improvement tasks such as creating processes, tracking progress and updating stakeholders.
- Transaction Reconciliation.
- Proactively think of strategic methods to improve processes.
- Any other duties assigned Process Improvement
- Work with all sub-teams to identify various touchpoints and design processes to optimize same
- Continuous evaluation of current processes vis-à-vis best industry practice.
Applications submitted via Fuzu have 32% higher chance of getting shortlisted.