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Ascentech Services Limited, First Bank of Nigeria Limited, Moniepoint Incorporated, PalmPay, Rand Merchant BankProfession (Mid-level)
Accounting, finance, banking, insurance,Administrative, clerical,Agriculture, fishing, forestry, wildlife,Business, strategic management,Customer support, client care,Design, arts,Electrical engineering,Engineering, architecture,Food, nutrition,General management, leadership,Government, community development, public services,Human resources,Information technology, software development, data,Installation, maintenance, repair,Legal,Manufacturing, operations, quality,Mechanical engineering,Media, communications, languages,Medical, health,Project, program management,Research, academy,Restaurant, hospitality, travel,Sales, marketing, promotion,Security,Skilled, manual labor,Teaching, training,Transportation, logistics, driving,
Industry (Accounting, finance, banking, insurance, Mid-level)
Seniority (Accounting, finance, banking, insurance)
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Alan & Grant
Consulting + 2 more
Description
B.Sc. Business Administration, marketing, communication, or a related field.
2-3 years' experience in relationship management/customer service
Strong presentation skills
Excellent written and verbal communication skills
Highly organized and detail oriented
Responsibilities
- Maintain a deep knowledge of company products and services.
- Build and maintain strong relationships with prospective and existing clients.
- Research and pursue new business opportunities.
- Identify clients' needs and requirements and propose suitable solutions.
- Provide clients with comprehensive product/service consultations and guide their decision-making process.
- Upsell and cross-sell products/services to clients.
- Resolve complaints and issues efficiently and in a timely manner.
- Prospect for new clients and ensure client satisfaction.
- Developing and implementing marketing strategies to grow the customer base.
- Build long-term relationships with clients and customers.
- Create strategies and work with clients to boost their brand.
- Help promote and maintain a positive company image.
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