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Entry and Basic-level Manufacturing Jobs in Lagos, Nigeria
12
jobs
Flour Mill of Nigeria Plc
CLOSEDCustomer Service Officer - Golden Fertilizer
Lagos, Nigeria
Flour Mill of Nigeria Plc
CLOSEDMechanical Fitter - Golden Fertilizer
Lagos, Nigeria
Flour Mill of Nigeria Plc
CLOSEDRegional Assistant Manager, Trade Marketing - North & East Regions
Lagos, Nigeria
Flour Mill of Nigeria Plc
CLOSEDMachinist
Lagos, Nigeria
Flour Mill of Nigeria Plc
CLOSEDCrushing Welder - Premium Edible Oil Products
Lagos, Nigeria
mPharma
CLOSEDQrx Sales Associate
Lagos, Nigeria
Perfection Motor Company Limited
CLOSEDInjector Pump Specialist
Lagos, Nigeria
Perfection Motor Company Limited
CLOSEDAuto Electrician
Lagos, Nigeria
Jott Industries Nigeria Limited
CLOSEDPress Maintenance Trainee
Lagos, Nigeria
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Jott Industries Nigeria Limited
CLOSEDBusiness Development / Sales Trainee
Lagos, Nigeria
CLOSED FOR APPLICATIONS
Customer Service Officer - Golden Fertilizer
Closing: Apr 23, 2024
This position has expiredPublished: Apr 8, 2024 (2 months ago)
Job Requirements
Education:
Work experience:
Language skills:
Job Summary
Contract Type:
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Qualifications
- First Degree in a relevant discipline.
- Intermediate/Advanced Excel skills will be an added advantage.
Experience:
- 2 years of cognate experience in FMCG
The Person Must:
- Have an excellent verbal and written communication skill.
- Must be experienced in customer service, sales support, or operations
- Strong organizational and multitasking abilities.
- Proficiency in using Axapta, MS Dynamics 365 & CRM systems and other sales-related software.
- Analytical mindset with the ability to derive insights from data.
Responsibilities
Qualifications
- First Degree in a relevant discipline.
- Intermediate/Advanced Excel skills will be an added advantage.
Experience:
- 2 years of cognate experience in FMCG
The Person Must:
- Have an excellent verbal and written communication skill.
- Must be experienced in customer service, sales support, or operations
- Strong organizational and multitasking abilities.
- Proficiency in using Axapta, MS Dynamics 365 & CRM systems and other sales-related software.
- Analytical mindset with the ability to derive insights from data.
Purpose of the Job
-
Responsible for handling inquiries, addressing complaints, and ensuring customer satisfaction. Acting as the main point of contact for customers, collaborating with the sales team and internal stakeholders to meet customer needs, and maintaining precise data reporting.
The Job
- Report formatting and presenting of memoranda documentation of sales performance in the various channels as may be required periodically.
- Collate and summarize area/territory sales support reports for sales management.
- Oversee the management and administration of customer complaints on quality/trade term-related matters including communication and inter-departmental interface.
- Management – collation and update – of customer database.
- Provide the essential EDP/IT resource link between the Head office& field sales team.
- Provide periodic sales performance summary/ report, as may be required.
- Efficiently process customer orders, ensuring accuracy and timely fulfillment.
- Collaborate with the sales team to address any order-related inquiries or issues.
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