Junior Farmers Satisfaction Representative

Qualifications

• OND in Agriculture, Animal Science, Agribusiness, or a related field.
  
• Strong knowledge of broiler bird-rearing techniques, farm management practices, and agricultural markets.
  
• Excellent communication, interpersonal, and relationship-building skills.
  
• Ability to work independently and collaboratively in a dynamic, fast-paced environment.
  
• Proficiency in Microsoft Office suite and data analysis tools.
  
• Ability to ride a motorcycle
  
• Below 25 years of age.
  
• Join our team and make a difference in the lives of our Natnuprenuer farmers while contributing to the success of our organization.
  

Qualifications

• OND in Agriculture, Animal Science, Agribusiness, or a related field.
  
• Strong knowledge of broiler bird-rearing techniques, farm management practices, and agricultural markets.
  
• Excellent communication, interpersonal, and relationship-building skills.
  
• Ability to work independently and collaboratively in a dynamic, fast-paced environment.
  
• Proficiency in Microsoft Office suite and data analysis tools.
  
• Ability to ride a motorcycle
  
• Below 25 years of age.
  
• Join our team and make a difference in the lives of our Natnuprenuer farmers while contributing to the success of our organization.
  

Job Description

• As a Junior Farmers Satisfaction Representative, you will play a crucial role as the liaison between the organization and the Natnuprenuer farmers, addressing their concerns, providing assistance and advocating for their needs by maintaining a strong relationship with the farmers, ensuring their satisfaction with our products, services and supports.
  

Key Duties

• Support the Senior FSR
  
• Provide exceptional customer service to farmers through various channels, such as phone, email and in-person interactions
  
• Address inquiries, resolve complaints, and offer solutions to problems promptly.
  
• Develop and maintain positive relationships with farmers to foster trust and loyalty.
  
• Understand the unique needs and challenges of the Natnuprenuer farmers and support them in achieving their goals.
  
• Effectively communicate the Natnuprenuer scheme to farmers by guiding product selection, usage , and best practices to optimize their farming operations.
  
• Act as mediator between the farmers and other departments within the organization to resolve issues.
  
• Escalate issues to senior FSR when necessary.
  
• Gather feedback from farmers regarding their experiences with our products and services.
  
• Compile feedback reports and communicate insights to relevant stakeholders for continues improvement..
  
• Conduct training session programs for farmers.
  
• Stay informed on industry trends and market dynamics.