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DFCU Bank, Finance Trust Bank, NCBA, Stanbic Bank, United Bank of Africa(Uganda)Profession (Banking, microfinance, insurance, Mid-level)
Industry (Mid-level)
Agriculture, fishing, forestry,Automotive,Banking, microfinance, insurance,Communications, media, radio, tv,Construction, renovation, maintenance,Consulting, business support, auditing,Education, academic,Energy, utilities, environment,Finance & FinTech,Financial Services,Fitness, well-being and lifestyle,Governmental,Health care, medical,Legal, accounting,Manufacturing,Non-profit, social work,Restaurant, hospitality, travel,Retail, wholesale, FMCG,Telecommunications,Transportation, logistics, storage,
Seniority (Banking, microfinance, insurance)
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Finance Trust Bank
Banking + 2 more
Description
Requirements
- Bachelor’s degree in Business Administration, Finance, Economics, or related field
- 2–4 years’ experience in banking, preferably in SME banking, transaction banking, or sales
- Experience in deposit mobilization and/or digital financial services is highly desirable
- Knowledge of the Ugandan banking landscape and SME sector
- Strong sales and relationship management skills
- Understanding of cash management, payments, and digital banking solutions
Responsibilities
- Drive acquisition of low-cost deposits (CASA) by onboarding and growing relationships with SMEs, SACCOs, NGOs, corporates, and other target segments.
- Identify and convert transactional relationships into stable deposit balances through proactive client engagement and account activity monitoring.
- Support branch-led and institutional liability growth initiatives aligned to Finance Trust Bank’s targets.
- Promote and drive adoption of digital banking channels (mobile, internet, USSD, agency banking) to increase transaction volumes and reduce over-the-counter activity.
- Lead onboarding and utilization of collections and payments solutions (e.g., bulk payments, school fees collections, merchant solutions) to deepen client engagement and grow fees.
- Support Relationship Managers in managing SME, women-led businesses, and institutional client portfolios (aligned to the bank’s niche focus)
- Conduct client visits to understand cash flow cycles and propose relevant transaction banking solutions.
- Build strong relationships with key decision-makers to enhance retention and wallet share.
- Support structuring cash management, collections, and payment solutions suited to client needs.
- Work closely with product, operations, and IT teams to ensure smooth onboarding and implementation.
- Ensure timely resolution of client onboarding and service issues.
- Ensure full compliance with KYC, AML, and Bank of Uganda regulations.
- Adhere to internal policies during client onboarding and transactions.
- Identify and escalate potential risks in client relationships.
- Collaborate with Relationship Managers and branch teams.
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