Trade Finance Operations Officer

Bachelor’s Degree.
Trade Finance Certification.
Basic Banking Training in Trade Finance and international trade principles.
Minimum banking experience of 3 years with 1 year banking experience in back office operations.
Thorough understanding of Trade Finance processing procedures, rules & policies, operational risks awareness and counter party limits.
Insight into the international rules and regulations that govern Trade Finance.

Timely and accurate processing of all trade transactions, including Import and Export Bills, Letters of Credit, guarantees, Contract Finance, and all the other Trade Finance products.
Carry out due diligence of Trade Finance documents for completeness and any anomalies and escalation to the Senior Officer Trade Finance operations for guidance.
Prepare drafts and Trade Finance documents e.g., Letters of Credit, guarantees, etc. in accordance with the operating guidelines.
Draft appropriate cover letters and SWIFT messages for trade bills/ transactions at the different stages and avail them to the stakeholders.
Document, release, confirm amend and close guarantee instructions in accordance with bank policies.
Act on exceptions / outstanding items on the Nostro, LCs and Guarantees accounts (cash and non-cash covered).
Monitor trade Transactions status through their lifecycle and advise Relationship Managers to engage customers to take corrective action.
Resolve customer queries that relate to Trade Finance Operations within the agreed timelines and the mutual satisfaction of all parties.
Comply with the set service standards in the Service Level Agreement.
Escalate any process gaps that result into potential or actual loss to the Senior Officer Trade Finance operations in line with the incident reporting policy.
Proper record keeping and referencing for easy identification and retrieval of records by monitoring teams.

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