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DFCU Bank
Banking + 2 more
Description
Requirements
- A Bachelor’s Degree preferably in a Business related field.
- At least five years’ experience in retail banking with a sales background with at least 3 years at a managerial level.
- Computer knowledge especially working spread sheets, power point and word processor.
- Good knowledge of the Bank’s products, systems and Personal Banking goals/objectives.
- Industry and business acumen.
- Good leadership, management and Business development skills to effectively plan and develop a cohesive sales strategic direction.
- Excellent performance driving & teambuilding skills.
- Strong networking and relationship management skills.
- Excellent communication skills – both written and oral (Presentation and Public speaking skills).
- Good /high level engagement & negotiation skills.
- Good understanding of credit processes.
- Excellent Customer service and interpersonal and skills and the ability to handle conflicts and client complaints.
- Creative problem solving and good decision making skills.
- A team player with ability to lead and work under minimum supervision.
- Excellent organizational, planning and time management skills.
- Great attention to detail.
- Ability to keep abreast on changes in the market, customer requirements, competitors’ responses and ability to use information to identify new business opportunities and threats.
Responsibilities
- Develop and maintain existing relationships through cross selling and deep selling so as to enhance profitability.
- Develop an Investment Clubs segment strategy and oversee its implementation in order to grow the numbers.
- Manage the Investment Clubs portfolio effectively to ensure performance through timely repayments, renewals and take proactive approach to deal with poorly performing facilities.
- Provide leadership to the sales and branch based teams in the structuring of product offerings and prepositions to Investment Clubs prospects.
- Participate in the design of best practices, skills sharing approaches, assist in product & process training as a resource person, to build capacity among branch & sales teams, and to ensure competencies in the network meet business requirements for Investment Clubs.
- Initiate and build alliances/ associations/ partnerships (local and international) with organizations promoting women businesses and leverage on these to provide growth opportunities.
- Relationship management with a focus on growing and retaining existing base through referrals.
- Organize regional Investment Clubs trainings in house and with stakeholders.
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