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Manager - Cash Management Operations

Closing: Nov 17, 2022

This position has expired

Published: Nov 9, 2022 (23 days ago)

Job Requirements

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Job Summary

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JOB PURPOSE: Reporting to the Head of Central Operations, the role holder will be responsible for monitoring and overseeing processing of domestic and international payments and collections in compliance with operating guidelines.

QUALIFICATIONS, EXPERIENCE AND COMPETENCIES REQUIRED:

  • Bachelor’s Degree required in Commerce, Accounting or Business Statistics or another field.
  • Diploma in Banking is an added advantage.
  • Training in various areas of Operations: – i.e., Fraud Prevention, KYC, CFT & AML, Operation Risk control & Compliance.
  • At least 5 years working experience in Banking Operations.
  • Cognate experience in Banking operations, process Improvement as well as Operational risk.
  • Thorough understanding of Bank procedures, policies, and regulatory requirements
  • Good Knowledge and Experience in examining and re-engineering processes and implementing new processes and procedures.
  • Ability to supervise, train staff, including organizing, prioritizing, and scheduling work assignments.
  • Ability to work with diverse groups of people.
  • Employee development and performance management skills.
  • Knowledge and understanding of the back-office operation, procedures, and processes.
  • The ability to identify and engage with all the key stake holders in the organization.
  • A good understanding of Bank of Uganda and international Trade Finance regulations and guidelines of payments and receipts.
  • General awareness of risk management practices.
  • Excellent interpersonal and communications skills.
  • Ability to work with diverse groups of people.
  • Proactive approach to work with a high level of maturity and self-drive.
  • Appreciation for structure and attention to detail.
  • Strong problem-solving skills.
  • High level of integrity and ethical standards.
  • Employee development and Performance management skills.
  • Strong skills at relationship building.


Responsibilities
JOB PURPOSE: Reporting to the Head of Central Operations, the role holder will be responsible for monitoring and overseeing processing of domestic and international payments and collections in compliance with operating guidelines.

QUALIFICATIONS, EXPERIENCE AND COMPETENCIES REQUIRED:

  • Bachelor’s Degree required in Commerce, Accounting or Business Statistics or another field.
  • Diploma in Banking is an added advantage.
  • Training in various areas of Operations: – i.e., Fraud Prevention, KYC, CFT & AML, Operation Risk control & Compliance.
  • At least 5 years working experience in Banking Operations.
  • Cognate experience in Banking operations, process Improvement as well as Operational risk.
  • Thorough understanding of Bank procedures, policies, and regulatory requirements
  • Good Knowledge and Experience in examining and re-engineering processes and implementing new processes and procedures.
  • Ability to supervise, train staff, including organizing, prioritizing, and scheduling work assignments.
  • Ability to work with diverse groups of people.
  • Employee development and performance management skills.
  • Knowledge and understanding of the back-office operation, procedures, and processes.
  • The ability to identify and engage with all the key stake holders in the organization.
  • A good understanding of Bank of Uganda and international Trade Finance regulations and guidelines of payments and receipts.
  • General awareness of risk management practices.
  • Excellent interpersonal and communications skills.
  • Ability to work with diverse groups of people.
  • Proactive approach to work with a high level of maturity and self-drive.
  • Appreciation for structure and attention to detail.
  • Strong problem-solving skills.
  • High level of integrity and ethical standards.
  • Employee development and Performance management skills.
  • Strong skills at relationship building.


  • Drive process improvement by identifying process gaps and implementing system enhancements for all areas in the unit.
  • Proactively research new payment methods and solutions with a view of achieving more streamlined process and/or improved customer experience.
  • Daily review of the reconcilable accounts and investigate and clear any outstanding items in a timely manner.
  • Maintain good intra & interdepartmental communications by working closely with the other units and external parties.
  • Verify and approve payments and receipts / remittances for operational and client transactions as per the set limit timely, accurately within daily cut off times and deadlines.
  • Review service reports for the processing and clearing unit to detect service failures and enforce corrective measures.
  • Prepare and submit reports to the Head of Central Operations on operational issues, opportunities and development plans and achievements within agreed timescales.
  • Charged with the responsibility of reporting suspicious activity in line with the AML/CFT, KYC programs in line with the bank policies / regulatory framework.
  • Investigate and clear queries in a timely manner, provide update and escalations of queries internally and externally, keeping stakeholders informed of any issues or difficulties.
  • Introduce & maintain service standards that are measurable.
  • Manage, motivate, and develop staff and foster a team approach by actively building strong working relationships within the unit as well as identification of training needs.


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