Profile

• Bachelor's Degree / Diploma in Business Administration, Management, Office Administration, or related field.
  
• Minimum 2 years of experience supporting senior management or executives.
  
• Experience in logistics, freight forwarding, supply chain, or a multinational environment is an added advantage.
  

Requirements

Executive Calendar & Meeting Management

• Manage and coordinate the executive's calendar, appointments, meetings, and travel arrangements.
  
• Schedule and organize internal and external meetings, ensuring timely circulation of agendas and meeting materials.
  
• Prepare meeting logistics, conference facilities, and visitor arrangements.
  
• Record, distribute, and monitor meeting action points and follow-up activities.
  

Reporting & Business Coordination

• Collect, collate, and consolidate information, reports, KPIs, and statistics from section heads.
  
• Prepare weekly, monthly, quarterly, and ad-hoc business reports.
  
• Support management reviews by preparing presentations, dashboards, and briefing materials.
  
• Track action items arising from management meetings and ensure timely closure.
  

Correspondence & Communication Management

• Handle incoming and outgoing correspondence, including emails, letters, phone calls, and official communications.
  
• Draft, proofread, and edit reports, presentations, business correspondence, minutes, and executive briefs.
  
• Act as a key liaison between the Head of IFF and internal/external stakeholders.
  

Records & Document Management

• Maintain and organize key business records, files, and documentation in both physical and digital formats.
  
• Ensure proper filing, version control, retrieval, and archiving of documents.
  
• Track documents submitted for approval and monitor progress until completion.
  
• Ensure compliance with document retention and confidentiality requirements.
  

Office Administration

• Attend to visitors, clients, customers, and employees professionally and courteously.
  
• Ensure proper housekeeping, organization, and readiness of the executive office and meeting facilities.
  
• Coordinate office supplies and administrative requirements as needed.
  

Assignment Tracking & Follow-Up

• Track assignments and deliverables assigned to direct reports (N-1 managers) on a weekly and monthly basis.
  
• Monitor progress of agreed actions and provide status updates to management.
  
• Follow up with stakeholders to ensure timely completion of tasks and commitments.
  

Confidentiality & Compliance

• Handle sensitive business information with the highest level of discretion and confidentiality.
  
• Maintain professional standards and comply with company policies and procedures.
  

General Administrative Support

• Manage competing priorities effectively and work independently with minimal supervision.
  
• Demonstrate flexibility in responding to changing business requirements and priorities.
  
• Undertake any other duties and responsibilities assigned from time to times on internal events, conferences, speeches, social networks, and media.