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PressOne Africa
Telesales Manager
Lagos, Nigeria
PressOne Africa
Product Manager - Onboarding & User Engagement
Lagos, Nigeria
Nairametrics
Client Service Executive
Lagos, Nigeria
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Nairametrics
Research Market Analyst (Writer)
Lagos, Nigeria
Closing: May 14, 2024
9 days remainingPublished: Apr 29, 2024 (7 days ago)
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Job Summary
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Requirements
What you should have:
What you should have:
- Bachelor's Degree in Marketing, Sociology or a related field (preferred).
- Minimum of 5 years of experience in a B2B sales role.
- Proven track record of exceeding sales targets.
- Excellent communication, coaching, and interpersonal skills.
- Strong analytical and problem-solving abilities.
- Proficiency in data analysis and CRM software.
Challenges you will have to surmount:
- Recruiting and building a top-notch telesales team in a competitive market.
- Continuously optimizing and improving the sales process for maximum efficiency.
- Motivating and coaching your team to achieve ambitious sales targets.
The ideal candidate:
- Proven track record of success in building and managing telesales teams (5+ years of experience).
- Strong understanding of the B2B sales process, specifically within the telecommunications industry (a plus).
- Excellent communication and interpersonal skills, with the ability to motivate and inspire a team.
- Exceptional coaching and mentoring skills to develop top-performing sales reps.
- A deep understanding of sales metrics and the ability to translate them into actionable insights.
- Proficiency in CRM software and data analysis tools.
- A "get your hands dirty" attitude – you're comfortable making calls yourself and leading by example.
- A passion for building a strong, results-oriented team culture.
Responsibilities
Requirements
What you should have:
What you should have:
- Bachelor's Degree in Marketing, Sociology or a related field (preferred).
- Minimum of 5 years of experience in a B2B sales role.
- Proven track record of exceeding sales targets.
- Excellent communication, coaching, and interpersonal skills.
- Strong analytical and problem-solving abilities.
- Proficiency in data analysis and CRM software.
Challenges you will have to surmount:
- Recruiting and building a top-notch telesales team in a competitive market.
- Continuously optimizing and improving the sales process for maximum efficiency.
- Motivating and coaching your team to achieve ambitious sales targets.
The ideal candidate:
- Proven track record of success in building and managing telesales teams (5+ years of experience).
- Strong understanding of the B2B sales process, specifically within the telecommunications industry (a plus).
- Excellent communication and interpersonal skills, with the ability to motivate and inspire a team.
- Exceptional coaching and mentoring skills to develop top-performing sales reps.
- A deep understanding of sales metrics and the ability to translate them into actionable insights.
- Proficiency in CRM software and data analysis tools.
- A "get your hands dirty" attitude – you're comfortable making calls yourself and leading by example.
- A passion for building a strong, results-oriented team culture.
- We're looking for a passionate and results-oriented Telesales Manager to build and lead a high-performing team.
- This is a hands-on role where you'll be actively involved in the sales process, while also coaching and mentoring your team to achieve ambitious sales targets.
To Carry out Your Role
- You'll recruit, onboard, and train a team of telesales representatives, fostering a positive and results-oriented environment.
- Develop and implement a winning sales strategy focused on converting leads into paying customers for PressOne Africa's business phone system solutions.
- Coach and mentor your team, providing ongoing support and feedback to ensure they effectively represent PressOne Africa and achieve their sales goals.
- Analyse call data and customer interactions to identify trends, optimise call scripts, and continuously improve sales processes.
- Set clear and measurable performance metrics to track team and individual success.
- Collaborate with marketing and customer success teams to ensure a seamless experience for potential and existing customers.
Your Key Duties
- Sales Team Management: Oversee all aspects of the telesales team's performance.
- Recruitment & Training: Develop and implement a recruitment strategy to attract top talent.
- Coaching & Development: Create and deliver training programs to equip your team with the necessary skills to succeed.
- Sales Strategy & Process: Develop and implement a data-driven sales strategy, including call scripts and processes.
- Performance Management: Set clear goals and track individual and team performance metrics.
- Quality Assurance: Conduct call reviews and monitor adherence to sales scripts and processes.
- Lead Generation & Qualification: Analyse sales data and identify trends to optimise lead generation and qualification strategies.
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