Essential

• Bachelor’s degree in Healthcare Administration, Nursing, or related field;
• Relevant certifications (e.g., Certified Professional in Healthcare Quality for Quality and Compliance Managers).

Desirable

• Masters in related subject

• Professional qualification in a relevant subject

Experience

• At least 5 years experience in compliance, quality assurance, or regulatory affairs in the medical device or pharmaceutical industry.

Leadership:

• Support the quality and compliance programs across the hospital, promoting a culture of continuous improvement and patient safety.
• Provide guidance and support to departmental managers and staff on quality and compliance standards and practices.
• Act as a role model for adherence to healthcare regulations and best practices, fostering a culture of compliance throughout the organization.
• Works closely with the Quality and Compliance Manager to Organize and lead quality committees, driving discussions on performance metrics, audit results, and improvement plans.

Strategic Development

• Support the implementation of a strategic plan for quality and compliance management, aligned with the hospital’s mission and goals.
• Use data analytics to identify trends, monitor performance, and develop targeted quality improvement initiatives.
• Collaborate with the Manager and senior leadership to integrate quality and compliance goals into the hospital's broader organizational strategy.
• Support the hospital’s efforts in achieving and maintaining accreditation and certification from regulatory bodies.

Governance

• Ensure compliance with all local, national, and international regulations and standards related to healthcare quality and safety.
• Maintain and update hospital policies, procedures, and protocols to reflect current best practices and regulatory requirements.
• Oversee internal audits and inspections, identifying non-compliance issues and implementing corrective actions.
• Coordinate with external auditors and regulatory bodies during reviews, inspections, and accreditation processes.

Other Responsibilities

• Conduct regular audits and assessments to monitor compliance with quality and safety standards.
• Develop and deliver training programs on quality improvement, patient safety, and regulatory compliance for all staff levels.
• Manage the hospital's incident reporting system, ensuring that incidents are properly reported, investigated, and resolved.
• Analyse quality and compliance data to identify areas for improvement and develop action plans.
• Work in collaboration with the Quality and Compliance Manager, Director of Quality Governance and other directors to achieve JCI accreditation.
• Ensuring clinical practice is based on validated research, and participating in quality assessment, research and clinical audits
• In collaboration Head of Nursing and the Chief Nursing Officer, upholds the code of conduct and professional scope of practice of the nursing profession