Description
Location: These are fully remote roles, open to candidates across the globe.
As a Technical Author you will
- Create, maintain and improve software and other documentation
- Work with your team members, to help them make effective documentation contributions
- Influence the development of Canonical products and services, as an expert user who has important opinions about function and design
- Engage with user communities to ensure that our documentation meets their needs
- Encourage and support community engagement in and contribution to documentation
- Help standardise the structure, presentation, style and language of content across products
- Collaborate with documentation peers to advance the state of the art in documentation at Canonical
- Challenge and advance documentation understanding and best-practice, as part of a disciplinary team
A strong candidate
- Is an excellent collaborator and communicator
- Cares deeply about functional written communication
- Is a technical writer with a programmer’s mindset, or a programmer with a record of producing excellent documentation
- Has a record of community engagement, in open-source software, documentation, research or other disciplines
- Is sympathetic to the needs and challenges of open-source software and its communities
- Demonstrates technical curiosity, and is fascinated by software technology and its challenges
- Has demonstrable documentation skills, insight and enthusiasm
- Has experience of software development contexts
- Is familiar with: Linux, working on the command line, Git, Sphinx, reStructuredText
- Holds a BSc/BA degree or equivalent
- Is able to travel twice a year for up to two weeks for events
Nice-to-have skills
- Deep technical domain knowledge
- Open-source community leadership and management
- User-experience, interaction or visual design
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