Recruitment & Onboarding

• Coordinate the recruitment process from approved vacancy through to successful onboarding.
  
• Coordinate job advertisements, candidate pipelines, interviews and assessments.
  
• Maintain timely communication with candidates and hiring managers.
  
• Coordinate background checks and pre-employment requirements.
  
• Support preparation and issuance of employment offers and contracts.
  
• Coordinate onboarding activities and documentation.
  
• Ensure recruitment and onboarding records are complete and accurate.
  
• Monitor outstanding recruitment actions and ensure they are followed through.
  

Employee Lifecycle Administration

• Manage the day-to-day HR administration that supports employees throughout their employment.
  
• Maintain accurate and confidential employee records.
  
• Coordinate employment contracts, probation, confirmation and other employee lifecycle documentation.
  
• Manage leave administration and maintain accurate leave records.
  
• Monitor attendance-related information and escalate recurring or significant issues.
  
• Coordinate employee changes such as transfers, promotions and other employment updates.
  
• Ensure required HR documentation is completed, properly maintained and accessible to authorized users.
  
• Support routine employee HR queries and escalate complex or sensitive matters to the HR Manager.
  

HR Operations & Reporting

• Ensure that core HR processes are completed accurately, consistently and on time.
  
• Maintain HR information in relevant systems and databases.
  
• Prepare routine HR reports relating to areas such as headcount, recruitment, leave, contracts and employee movements.
  
• Validate HR information and identify discrepancies or missing data.
  
• Monitor key HR deadlines and milestones and proactively follow up on outstanding actions.
  
• Support HR audits, compliance activities and other operational requirements.
  
• Maintain appropriate HR files and documentation.
  

Employee Experience & HR Support

• Help create a responsive and professional employee experience.
  
• Serve as a first point of contact for routine HR queries.
  
• Provide employees with accurate guidance on established HR processes and policies.
  
• Support employee engagement activities and HR initiatives.
  
• Coordinate training logistics and maintain relevant records.
  
• Support employee communications and HR events.
  
• Identify recurring employee concerns and bring them to the HR Manager's attention.
  

Technology & Process Improvement

• Help build a more efficient, technology-enabled HR function.
  
• Use HR systems, digital tools and AI to improve HR administration and workflow management.
  
• Review system-generated information and ensure it is accurate and actionable.
  
• Identify opportunities to simplify, automate or improve repetitive HR processes.
  
• Support the development and maintenance of HR SOPs, checklists and workflows.
  
• Contribute ideas that improve the efficiency and quality of HR services.
  
• Our approach is simple: technology should make good HR professionals better—not replace ownership or judgment.
  

Qualifications

We are looking for potential, discipline and learning agility, not simply years of experience.

You should have:

• A Diploma or Bachelor's degree in Human Resources, Business Administration, Management or a related field.
  
• Some experience in HR, recruitment or administration.
  
• Strong organization and attention to detail.
  
• Excellent written and verbal communication skills.
  
• Strong follow-through and ability to manage multiple priorities.
  
• Good working knowledge of Microsoft Office.
  
• Ability to handle confidential information with maturity and discretion.
  
• A proactive approach to work and a willingness to take ownership.
  
• A genuine interest in developing a career in HR and People Operations.