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Customer support, client care Jobs in Africa

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Abuja Electricity Distribution Company (AEDC)

Customer Relations Officer

Abuja, Nigeria

Sun King

Contact Center Executive

Nairobi, Kenya

Engie Energy Access Uganda

Customer Service Agent

Kampala, Uganda

Vivo Energy Uganda

CLOSED

Customer Service Manager

Kampala, Uganda

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Engie Energy Access Uganda

CLOSED

CF Strategy & Analytics Lead

Kampala, Uganda

Customer Relations Officer

Closing: May 23, 2024

15 days remaining

Published: May 8, 2024 (1 day ago)

Job Requirements

Education:

Work experience:

Language skills:

Job Summary

Contract Type:

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Qualification
  • Candidates should possess an OND / HND / B.Sc in any discipline


Responsibilities
Qualification
  • Candidates should possess an OND / HND / B.Sc in any discipline


Description

  • Are you passionate about electrifying the future? Do you thrive in dynamic environments where innovation and excellence are the norm? Look no further – we're seeking talented individuals to join our team in various key roles within the electrical and power infrastructure sector. If you have the skills, dedication, and drive to make a difference, we want to hear from you!

Duties

  • Monitoring of all customers on assigned Distribution Transformers (DT)
  • Drive cash collection activities in respect of energy billed.
  • Engage in debt recovery activities in the Region.
  • Prepare schedules for meter reading, conduct accurate meter reading and submission of data to the Billing Unit for appropriate billing.
  • Carry out accurate meter reading, proper inspection of meters and identify cases of Energy theft, bypasses, illegal connections
  • Prepare daily reports about all inspected costumers and report findings to the Feeder Manager.
  • Preparation of disconnection reports

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