Experience & Qualifications

• Bachelor’s degree required.
  
• Professional Insurance qualifications a must-have.
  
• 12–15 years’ experience.
  
• Strong knowledge of the Nigerian Insurance industry.
  

Key competencies

• Strategic thinking
  
• Commercial acumen
  
• Bancassurance expertise
  
• Data-driven mindset
  
• Leadership capability
  
• Governance discipline
  

1. Strategy execution & business growth

• Lead the execution of the Nigeria Bancassurance strategy in full alignment with Group priorities, ensuring consistent translation of strategic objectives into actionable country-level initiatives.
  
• Drive insurance penetration across all customer segments by integrating insurance propositions into core banking products, customer journeys, and lifecycle engagement points.
  
• Scale standalone insurance sales across all distribution channels by activating frontline teams and embedding insurance into both physical and digital sales processes.
  

2. Distribution & sales enablement

• Embed Bancassurance as a core performance metric across all frontline channels, ensuring insurance is actively sold / referred alongside core banking products and services.
  
• Build and sustain a high-performance sales culture by aligning incentives, reinforcing accountability, and driving consistent execution across branches, RMs, DSAs, and digital channels.
  
• Strengthen capability building programs through structured training, certification, and ongoing coaching to enhance product knowledge and sales effectiveness.
  

3. Partnerships & commercial management

• Manage strategic relationships with insurance partners, ensuring alignment to business objectives, service standards, and long-term growth ambitions.
  
• Negotiate and continuously optimize commercial terms to ensure competitiveness, profitability, and alignment with market benchmarks and internal expectations.
  
• Drive partner accountability through clearly defined SLAs, regular performance reviews, and enforcement of agreed service delivery standards.
  

4. Customer value proposition & product management

• Develop and continuously refine compelling customer value propositions that address the needs of different segments and enhance the overall customer offering.
  
• Ensure all products are relevant, competitive, and fully compliant with regulatory requirements, internal policies, and customer protection standards.
  
• Drive product rationalization by simplifying the product suite, focusing on high-impact offerings, and eliminating duplication or underperforming products.
  

5. Performance management & business intelligence

• Track and monitor key performance metrics across products, channels, and segments to ensure delivery against business targets and strategic objectives.
  
• Implement robust reporting dashboards and management information systems to provide timely, accurate, and actionable insights.
  
• Drive data-led decision-making by leveraging analytics to identify trends, optimize performance, and inform strategic interventions.
  

6. Risk, governance & compliance

• Ensure full compliance with all local regulatory requirements, Group policies across all activities.
  
• Adherence to the Group Bancassurance Framework, including governance, product approval, sales conduct, and partner management standards.
  
• Proactively manage conduct risk by ensuring fair customer treatment, appropriate sales practices, and transparent disclosures across all channels.