• Knowledge of HR practices and employee engagement frameworks
  
• Data analysis and reporting skills
  
• Proficiency in Microsoft Office (Excel, PowerPoint, Word)
  

• Support the development and execution of the employee engagement strategy.
  
• Drive initiatives that promote a strong organizational culture and employee experience.
  
• Align engagement programs with business objectives and HR strategy.
  
• Develop and report to HR Director on, KPIs and appropriate external benchmarks for effective employee engagement.
  

• Coordinate employee engagement surveys (e.g., annual surveys, pulse surveys).
  
• Analyze survey data and prepare reports with actionable insights.
  
• Track and follow up on action plans arising from feedback.
  

• Support internal communication initiatives to improve transparency and engagement.
  
• Develop content for employee newsletters, intranet, and engagement campaigns.
  
• Create, engage and maintain up-to-date content, branding, and communication on HR related matters i.e. town hall, Health and well-being, Long service Awards and Recognitions, Monthly birthdays.
  

• Plan and execute employee engagement activities (e.g., wellness programs, team-building events, recognition programs).
  
• Coordinate key events such as town halls, staff forums, and celebrations.
  
• Manage employee recognition and reward programs.
  
• Coordinate and organize all HR events and all HR activities as indicated in the HR activity calendar.
  

5. Employee Relations Support

• Act as a point of contact for employee concerns and engagement-related matters.
  
• Support initiatives that enhance employee well-being and work-life balance.
  
• Collaborate with HR Business Partners on engagement-related interventions.
  
• Ensure appropriate look and feel of all office spaces especially ensuring that each office and meeting rooms have the appropriate furniture.
  

• Track engagement KPIs such as participation rates, retention, and satisfaction levels.
  
• Prepare periodic engagement reports for management.
  
• Recommend improvements based on data insights.
  
• Assist HRBPs in communicating ‘people’ policies and new initiatives, to ensure they are effectively communicated at the time and on an ongoing basis as appropriate.
  

• Monitor expats off boarding in terms of exit clearance form completion and work permit cancellations.
  
• Ticketing and transportation- Book employees’ tickets, transportation and leave plan design and adherence.
  
• Coordinate work permit/ Visa processing and keep records.