Mogo Kenya Limited
Field Collection Officer
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Manager, SWIFT Secretariat Services (Manager 1)
Nairobi • Kenya
Profession
Accounting, finance, banking, insurance,Administrative, clerical,Agriculture, fishing, forestry, wildlife,Business, strategic management,Construction,Customer support, client care,Design, arts,Electrical engineering,Energy, power,Engineering, architecture,Food, nutrition,General management, leadership,Government, community development, public services,Human resources,Information technology, software development, data,Installation, maintenance, repair,Legal,Manufacturing, operations, quality,Mechanical engineering,Media, communications, languages,Medical, health,Project, program management,Research, academy,Restaurant, hospitality, travel,Sales, marketing, promotion,Security,Skilled, manual labor,Sports, beauty, wellbeing,Teaching, training,Telecommunications,Transportation, logistics, driving,
Industry (Accounting, finance, banking, insurance)
Agriculture, fishing, forestry,Automotive,Banking, microfinance, insurance,Communications, media, radio, tv,Computers, software development and services,Consulting, business support, auditing,Education, academic,Energy, utilities, environment,Engineering, architecture,Finance & FinTech,Financial Services,Governmental,Health care, medical,Housekeeping, maintenance,Manufacturing,Non-profit, social work,Real estate,Restaurant, hospitality, travel,Retail, wholesale, FMCG,Telecommunications,Transportation, logistics, storage,
Seniority (Accounting, finance, banking, insurance)
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Mogo Kenya Limited
Banking + 2 more
Description
Educational Background:
- Minimum education requirement: Kenya Certificate of Secondary Education (KCSE).
- Previous experience in debt recovery will be an added advantage.
- Customer-oriented attitude.
- Must have a driving License including A2.
- Self-motivated with willingness to take initiative and solve complex problems
- Ability to thrive in a fast-paced and sometimes high-pressure environment
- Excellent negotiation and analytical skills
- Fluent in English and Swahili.
- Men are highly encouraged to apply.
- A2 DRIVING LICENSE IS A MUST.
Responsibilities
- Visiting clients with overdue cases, persuading them to make payments and ensure payment compliance.
- Repossession of offline Bodas from clients who have failed to comply with the contractual payment schedule and where telephone follow up and demand letters deemed in effective.
- Handle debt recovery and asset repossession in a professional manner.
- Work closely with police officers and different government agencies on matters regarding Mogo financed asset to ensure safe custody of our asset.
- Be well informed and up to date on new measures and laws regarding bikes and their impact on our daily operations.
- Preparation of detailed investigation reports on missing bikes and give recommendations to internal credit analysts on risk analysis and approvals.
- Compile reports about incidents and give recommendations on how they can be avoided in the future.
- Be innovative on better ways of tracking and monitoring the assets.
- Preparation of weekly and monthly actual recovery reports and strategies.
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