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Africa Global Logistics Kenya
Customer Service Representative
Nairobi
• Kenya
Closed for applications
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Seniority (Accounting, finance, banking, insurance, Transportation, logistics, storage)
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Africa Global Logistics Kenya
Transportation + 2 more
Description
Profile
- Business Degree
- CPA (K), ACCA, CFA or equivalent
Responsibilities
- Receipt and Tracking Invoices
- Receive supplier invoices from front desk.
- Sorting and confirmation via email and of all received invoices from front desk.
- Check that invoices have all the required details ie Tax receipt, buyers PIN, LPO indicated current dated
- Check that all invoices have all the required supporting documents attached ie LPO, Contract, delivery note.
- Within 24 hours of receipt ensure received supplier invoices are tracked.
- Tracking Reports
- Share and dispatch daily tracking report, daily.
- Ensure that the daily tracking report has only the invoices tracked for that day.
- Ensure all dispatched invoices have been tracked.
- Ensure correct tracking to the right department.
- Prepare the weekly tracking report and share at the beginning of the week.
- Assist in the clean-up of the tracking report.
- Filling all dispatch reports in specified file.
- Booking of invoices
- Receive tagging charge inv from approvers.
- Book approved tagging charges within 1 day.
- Forward booked tagging charge invoice to filing with a clear dispatch.
- Dispute follow-ups
- Communicate all disputes to suppliers from non-compliant invoices.
- Keep record of all disputes being reviewed at any one time.
- Escalate to account handlers, supervisors and in case of non-response from suppliers.
- Ensure timely booking of disputed invoices to avoid loss on VAT.
- Relieving and Account creation
- Act as a deliverer to transport invoices booking and urgent payments where needed be.
- Follow up for new suppliers who have no accounts to be created.
- Fill account creation form for transporters who have undergone compliance.
- Other Matters
- Any other responsibilities may be assigned by Financial Controller or Senior Management.
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