Banking, microfinance, insurance Jobs in Kikuyu, Kenya

30 jobs found

Credit Bank Kenya

Head of Retail Banking

Nairobi Kenya
Closed for applications
I&M Bank

Deputy General Manager, Institutional Banking

Nairobi Kenya
Closed for applications
Diamond Trust Bank

Assistant Manager – Internal Audit Department

Nairobi Kenya
Closed for applications
World Bank Group

(Senior) Investment Officer, Corporate Finance Services (CFS)

Nairobi Kenya
Closed for applications
Equity Bank Kenya

Manager- Governance and Regulatory

Nairobi Kenya
Closed for applications
Family Bank Kenya

Assistant Product Manager

Nairobi Kenya
Closed for applications
SMEP Microfinance Bank Limited

Business Development Officers

Nairobi Kenya
Closed for applications
SMEP Microfinance Bank Limited

Credit Analysis

Nairobi Kenya
Closed for applications
Shining Hope for Communities (SHOFCO)

Visual Arts Teacher (Part- time)

Nairobi Kenya
Closed for applications

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NCBA

Head, Consumer Business LDFS

Nairobi Kenya
Closed for applications

Country / Region

Seniority (Banking, microfinance, insurance)

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Credit Bank Kenya

Banking + 2 more

Head of Retail Banking

Closed for applications
Job details

Contract Type

Description
Requirements
  • Bachelor’s degree in business, Finance, Economics, or a related field.
  • Master’s degree (MBA or equivalent) and/or professional qualifications are an added advantage.
  • Minimum of 12 years’ Banking experience, with at least 5 years at senior management level.
  • Strategic and commercial acumen
  • Leadership and team management
  • Results orientation and accountability
  • Stakeholder management and influencing skills
  • Risk awareness and sound decision-making


Responsibilities
  • Define and execute a focused retail strategy covering target customer segments, products, channels, and distribution models within approved risk appetite.
  • Provide strategic leadership and oversight of the branch network to drive growth in deposits, quality lending, customer acquisition, and transaction volumes.
  • Drive Retail Banking financial performance through growth in profitability, deposits, lending, and operational efficiency in line with business targets.
  • Meet agreed individual performance targets and ensure achievement of Retail Banking business objectives in line with the Bank’s performance management framework.
  • Ensure disciplined retail lending growth and full accountability for portfolio quality, including reduction of NPLs, recoveries, restructures, and portfolio remediation.
  • Strengthen credit underwriting standards, portfolio monitoring, early warning systems, and risk controls to prevent recurrence of legacy asset quality issues.
  • Set and enforce clear performance standards for Branch Managers and Retail teams covering sales, service delivery, compliance, productivity, and risk management.
  • Drive operational efficiency, process automation, channel migration, and cost optimization initiatives to improve productivity and reduce cost-to-serve.
  • Ensure full compliance with CBK regulations, internal policies, audit requirements, and governance standards across the Retail Banking function.
  • Lead, motivate, and develop Retail Banking teams by fostering a high-performance, accountable, customer-centric, and risk-aware culture.
  • Identify growth opportunities and work with the marketing and product development team to design, price and launch tailored products/services for retail and high-value customers; and monitor their performance.
  • Work with branch managers to strategize and ensure turnaround of loss-making branches.
  • Any other duties as may be assigned from time to time.


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