Entry and Basic-level Jobs in Athi River, Kenya

108 jobs found

Oasis Outsourcing

Customer service Representative

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Oasis Outsourcing

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Software Dynamics

Junior D365 F&O Developer (X++)

Nairobi • Kenya
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Nairobi • Kenya
DHL Kenya

Sales Trainee

Nairobi • Kenya
Oasis Outsourcing

TALENT ACQUISITION SOURCER (AL)

Nairobi • Kenya
Oasis Outsourcing

Talent Acquisition builder (AL)

Nairobi • Kenya

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Africa Merchant Assurance Company (AMACO)

Direct Sales Force (DSFs)

Nairobi • Kenya

Country / Region

Ā© Fuzu Ltd

Oasis Outsourcing

Transportation + 2 more

Customer service Representative

Job details

Contract Type

Description

This line is specialized in coordinating assistance for luxury vehicles. Our team manages towing requests and technical support with precision, empathy, and efficiency. As a Network Solutions Agent, you will be the bridge between our providers, partners, and clients, ensuring a flawless experience.

🌐 We are looking for Customer Service Agents! 🌐

šŸ“ Location: Principal Place address: 13 School Ln, Nairobi, Kenya

šŸ“… Start date: may 18 th

šŸ•’ Schedule: Availability Monday to Sunday from 6:00 am to 4:00 pm, with the possibility of eventually becoming 24/7. Two days off per week assigned by operations, but initially within this time frame.

Who are we? We are a specialized team handling towing and roadside assistance requests for our Service Partners. As a Network Solutions Agent, you will play a key role in balancing the needs of our company, providers, partners, and clients.


šŸ” What do you need?

āœ… English level B2

āœ… 6 months of customer service experience

āœ… Positive and proactive attitude

āœ… Strong communication and writing skills

āœ… 24/7 availability with rotating shifts

šŸŽÆ What do we offer?

✨ 2 days off per week

✨ Fully paid training

✨ Competitive compensation

✨ Growth opportunities within the company

✨ Permanent contract directly with us

šŸš€ Join our team and be part of the best roadside assistance experience! šŸš€



Responsibilities


āœ” Answer service provider calls quickly, in a friendly and efficient manner

āœ” Resolve questions about jobs and assistance using the Urgently app

āœ” Manage complex issues by escalating them to the Network team when necessary

āœ” Negotiate additional rates and conduct research on specific requests

āœ” De-escalate upset clients through empathetic listening and beneficial solutions


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