Perfect command of French and English, both spoken and written.
Good and quick understanding of customer needs
Highly organized, capable of working independently and managing time effectively
Strong prioritization skills, with the ability to work effectively under pressure
Based in Nairobi, Kenya, or a member of the East African Community (EAC)
Managing a portfolio of approximately 1,000 clients (small businesses), finding the right balance between automation and personalized engagement based on individual needs
Facilitate the onboarding process for new Odoo customers, ensuring they have the necessary tools and resources
To be the main point of contact for our clients, providing them with advice and support to improve their experience throughout their projects
Collaborate with our sales team to identify growth opportunities and develop strategies to expand our customer base.