Entry and Basic-level Customer support, client care jobs in Kikuyu, Kenya

10 jobs found

Oasis Outsourcing

Scheduler - Remote job

Nairobi

Kenya

The Nairobi Women’s Hospital

Client Relations Assistant

Nairobi

Kenya

Jumuia Resort

Assistant Receptionist

Nairobi

Kenya

Jumuia Resort

Room Steward

Nairobi

Kenya

Cytonn Investments

Client Services Assistant Internship

Nairobi

Kenya

Bliss Resort Mombasa

Receptionist

Nairobi

Kenya

Oasis Outsourcing

Call Center Associate

Nairobi

Kenya

Oasis Outsourcing

Appointment Setter

Nairobi

Kenya

Teleperformance

WFM Real Time Analyst I

Nairobi

Kenya

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Java House Africa Ltd

Waitstaff

Nairobi

Kenya

Oasis Outsourcing

Health care + 1 more

Scheduler - Remote job

Job details

Salary

Description

SCHEDULER - REMOTE JOB

Schedule: Monday to Friday | 9:00 AM – 5:00 PM EST

Work Modality: Remote

Skills and Qualifications:

  • High school diploma or equivalent with at least two years of business experience.
  • Basic office and computer skills with strong organizational abilities.
  • Excellent interpersonal and telephone communication skills.
  • Knowledge of common medical terminology.
  • Ability to work independently with sound judgment.
  • English proficiency at C1 level or higher.
  • Must have HOME CARE experience.


Responsibilities
  • Manage professional verbal communication by handling calls, responding to inquiries, and acting as a liaison between clients, associates, and management.
  • Provide high-quality customer service by promptly and courteously addressing client calls, referrals, and program inquiries.
  • Coordinate and organize daily caregiver schedules while maintaining accurate records in the ClearCare system.
  • Execute payroll and administrative tasks, including timesheet verification, telephony updates, and payroll data processing.
  • Support recruitment and HR processes such as interviewing, screening, hiring, onboarding, training, and disciplinary actions.
  • Demonstrate sound judgment, integrity, and problem-solving skills in a fast‑paced environment, including on‑call coordination as required.
  • Collaborate effectively as a team player, maintaining professionalism, adaptability, and sensitivity in interactions with clients and care staff


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