Java House Africa Ltd
Customer Service Associate
Nairobi
• Kenya
Closed for applications
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Customer Experience Manager - Inbound
Ruiru
• Kenya
Closed for applications
Profession
Accounting, finance, banking, insurance,Administrative, clerical,Agriculture, fishing, forestry, wildlife,Business, strategic management,Construction,Customer support, client care,Design, arts,Electrical engineering,Energy, power,Engineering, architecture,Entertainment,Food, nutrition,General management, leadership,Government, community development, public services,Human resources,Information technology, software development, data,Installation, maintenance, repair,Legal,Manufacturing, operations, quality,Mechanical engineering,Media, communications, languages,Medical, health,Project, program management,Research, academy,Restaurant, hospitality, travel,Sales, marketing, promotion,Security,Skilled, manual labor,Sports, beauty, wellbeing,Teaching, training,Telecommunications,Transportation, logistics, driving,
Industry (Customer support, client care)
Agriculture, fishing, forestry,Banking, microfinance, insurance,Computers, software development and services,Education, academic,Electronics,Energy, utilities, environment,Engineering, architecture,Finance & FinTech,Fitness, well-being and lifestyle,Health care, medical,Human resources, talent development, recruiting,Manufacturing,Non-profit, social work,Outsourcing, leasing,Real estate,Restaurant, hospitality, travel,Telecommunications,Transportation, logistics, storage,
Seniority (Customer support, client care)
© Fuzu Ltd
Java House Africa Ltd
Restaurant + 2 more
Description
- Carry out all all branch operations – stock taking, record keeping etc.
- Manage branch margins and costs through proper procedures.
- Achieve revenue targets.
- Handle customer complaints and ensure branch NPS score is achieved.
- Follow all food health and safety practices.
- Represent assigned units in meetings.
- Adhere to company policies.
- Ensure the unit is well stocked to par level and any other order is placed with the right supplier.
- Ensure safe custody of all branch property and assets.
- Upholds working ethics and ensures the same is maintained.
- Manage branch float and revenue.
- Manage Food Safety standards as per the set company KPIs.
- Carry out tasks as may be assigned by Superiors.
- Ensure cleanliness of the branch.
Minimum Qualification:
Experience Length: 1 Years
Location: NAIROBI
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