Customer support, client care Jobs in Kenya

7 jobs found

Oasis Outsourcing

Customer Service Representative - CS

Nairobi

Kenya

Oasis Outsourcing

Customer Service Representative

Nairobi

Kenya

Oasis Outsourcing

Senior Customer Services Representative

Nairobi

Kenya

Oasis Outsourcing

Roadside Assistance & Solutions Agent - HM

Nairobi

Kenya

Teleperformance

WFM Real Time Analyst I

Nairobi

Kenya

Oasis Outsourcing

Team Leader – Call Center

Nairobi

Kenya

Teleperformance

Sales Trainer

Nairobi

Kenya

Oasis Outsourcing

Spanish‑Speaking Customer Support Representatives

Nairobi

Kenya

Closed for applications
Teleperformance

Quality Assurance Analyst I | Teleperformance

Nairobi

Kenya

Closed for applications

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Teleperformance

Customer Service Supervisor | Teleperformance

Nairobi

Kenya

Closed for applications
Oasis Outsourcing

Outsourcing + 1 more

Customer Service Representative - CS

Job details

Contract Type

Description
Description

This line is specialized in coordinating assistance for luxury vehicles. Our team manages towing requests and technical support with precision, empathy, and efficiency. As a Network Solutions Agent, you will be the bridge between our providers, partners, and clients, ensuring a flawless experience.

🌐 We are looking for Customer Service Agents! 🌐

📍 Location: Principal Place address: 13 School Ln, Nairobi, Kenya

📅 Start date: 18th May

Who are we? We are a specialized team handling towing and roadside assistance requests for our Service Partners. As a Network Solutions Agent, you will play a key role in balancing the needs of our company, providers, partners, and clients.


🔍 What do you need?

✅ English level B2

✅ 6 months of customer service experience

✅ Positive and proactive attitude

✅ Strong communication and writing skills

✅ 24/7 availability with rotating shifts

🎯 What do we offer?

✨ 2 days off per week

✨ Fully paid training

✨ Competitive compensation

✨ Growth opportunities within the company

✨ Permanent contract directly with us

🚀 Join our team and be part of the best roadside assistance experience! 🚀


Responsibilities

✔ Answer service provider calls quickly, in a friendly and efficient manner

✔ Resolve questions about jobs and assistance using the Urgently app

✔ Manage complex issues by escalating them to the Network team when necessary

✔ Negotiate additional rates and conduct research on specific requests

✔ De-escalate upset clients through empathetic listening and beneficial solutions


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