Customer support, client care Jobs in Kenya

6 jobs found

Hazina SACCO Society Ltd.

Marketing Assistant

Nairobi

Kenya

Hazina SACCO Society Ltd.

Customer Care Assistant

Nairobi

Kenya

National Bank of Kenya

Team Leader, Inbound 1st Level

Nairobi

Kenya

National Bank of Kenya

Team Leader, Customer Experience Design

Nairobi

Kenya

National Bank of Kenya

Team Leader, Customer Experience Delivery

Nairobi

Kenya

National Bank of Kenya

Customer Experience Consultant

Nairobi

Kenya

CIC Insurance Group

Care Officer

Engineer

Kenya

Closed for applications
CIC Insurance Group

Call Center Nursing Executive

Nairobi

Kenya

Closed for applications
Sidian Bank

Officer Digital Channels Support

Kajiado

Kenya

Closed for applications

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Mogo Kenya Limited

Debt Collection Call Center Team Lead

Nairobi

Kenya

Closed for applications

Marketing Assistant

Job details

Contract Type

Description

Minimum Requirements

  • A Bachelor’s Degree in Marketing / Communications from a recognized University.
  • At least two (2) years’ experience in a similar position
  • Basic accounting knowledge and experience in digital / social media marketing is an added advantage


Responsibilities
  • Generate leads through field activities, referrals, and digital platforms.
  • Recruit new members and support onboarding processes.
  • Convert prospects into active members and loan customers.
  • Follow up on inquiries and convert prospects into active members.
  • Promote and sell Sacco products including loans and savings.
  • Build and maintain strong relationships with members and potential partners.
  • Provide accurate information on Sacco products and services.
  • Participate in marketing campaigns, activations, and outreach programs.
  • Support promotion of new products and initiatives.
  • Maintain regular engagement with members to drive product uptake and retention.
  • Meet and exceed assigned membership growth targets.

Job Competencies

  • Excellent sales and negotiation skills
  • Passion for brand marketing
  • Great communicator
  • Good planning and organization skill
  • Proficiency in basic graphic design or social media management tools.
  • Proven ability to contribute creative ideas within structured campaign frameworks.


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