Customer support, client care Jobs in Kenya

2 jobs found

Salix Data

Client Relationship Associate

Nairobi Kenya
Odoo

Customer Care Manager - Africa (French Speaker)

Nairobi Kenya
Influx. Inc

Customer Service Agent - CSA

Nairobi Kenya
Closed for applications
Thunes

Partner Quality Specialist

Nairobi Kenya
Closed for applications
Influx. Inc

Call Center Representative (Retail Media Industry)

Nairobi Kenya
Closed for applications
Sybyl

Account Manager (SACCO)

Nairobi Kenya
Closed for applications

Get personalised job alerts directly to your inbox!

Influx. Inc

Customer Service Agent - CSA

Nairobi Kenya
Closed for applications
Salix Data

Computers + 1 more

Client Relationship Associate

Job details

Contract Type

Description

What We’re Looking For

  • Bachelor’s degree in any field
  • 0–2 years’ experience in administration, operations, or customer-facing roles
  • Strong written and verbal communication skills
  • Confidence handling phone and email communication professionally
  • High attention to detail and strong organizational ability
  • Reliable, consistent, and able to manage repetitive tasks with accuracy


Responsibilities

Vendor Coordination & Communication

  • Manage vendor portals to track compliance requirements and updates
  • Communicate with vendors via email and phone to request and follow up on documentation
  • Handle inbound and outbound calls professionally and confidently
  • Maintain clear, timely, and professional communication with external stakeholders

Documentation & Compliance Support

  • Review vendor submissions for accuracy and completeness
  • Track outstanding requirements and follow up consistently
  • Maintain organized, up-to-date records across systems
  • Flag missing or non-compliant documentation for escalation

Client Support

  • Support day-to-day compliance operations in line with client expectations
  • Provide timely updates on progress, issues, and outstanding items
  • Escalate risks or delays proactively


Start hiring with Fuzu

Recruit better talent faster - on your own or with our support.

Explore recruitment platform