Oasis Outsourcing
Client Services Associate – Payroll & Accounting
Nairobi
• Kenya
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Hazina SACCO Society Ltd., Oasis Outsourcing, Rise & Learn Global Limited, Sidian Bank, TeleperformanceProfession
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Industry (Customer support, client care)
Seniority (Customer support, client care)
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Oasis Outsourcing
Human resources + 2 more
Description
🌟 About the Role
We are looking for a Client Services Associate to support payroll and basic accounting operations while delivering excellent customer service. This is a fast-paced, client-facing role that requires attention to detail, organization, and strong communication skills.
✅ Qualifications
- High School Diploma or GED required.
-
Studies or experience in Accounting, Finance, Payroll, or related fields.
-
1+ year of experience in customer service, payroll, or accounting support.
- Strong communication and phone skills.
- High attention to detail and ability to work in a deadline-driven environment.
Responsibilities
🧾 Key Responsibilities
- Process and manage multiple client payrolls accurately and on time.
- Apply basic payroll taxation and accounting principles.
- Handle statutory deductions (taxes, garnishments, child support).
- Support quarter-end and year-end reporting.
- Prepare ad hoc payroll and financial reports.
- Respond to client inquiries via calls, email, and systems.
- Coordinate payroll activities end-to-end with strong follow-up and accountability.
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