The UNOPS Africa Regional Office, based in Nairobi, Kenya, oversees the delivery of over 250 projects across 40 countries, with a focus on fragile and conflict-affected settings. Supported by more than 1,000 personnel across five multi-country offices—spanning North, West, Central, Eastern and Southern Africa, and the Horn of Africa—the office advances national priorities through strategic initiatives in Climate Action, Health, Infrastructure, Peace and Security, Middle-Income Country Support, and Small Island Developing States (SIDS).

About the Country/Multi-Country Office

Based in Nairobi, UNOPS East and Southern Africa supports sustainable development across 14 countries, including Kenya, Malawi, Mozambique, Somalia, Tanzania, Zambia, Zanzibar, and Zimbabwe. Since 1995, UNOPS has expanded its footprint in Kenya, delivering services in project management, infrastructure, procurement, and financial management.

Job Specific Context

This position requires a combination of strategic communications expertise and demonstrated hands-on technical capability in content development and multimedia production. The incumbent will independently develop and deliver high-quality communications products across a range of formats, including editorial, digital, visual and multimedia content, while ensuring consistency with organizational branding and editorial standards. Demonstrated professional experience in digital content development and proficiency in professional content creation and editing tools, such as Adobe Creative Suite (including Photoshop, Premiere Pro, InDesign and Illustrator) or equivalent software, is particularly relevant.

Role Purpose

The Communications Senior Officer contributes to the development and execution of strategic communication initiatives. The role involves conducting research and drafting high-level reports and background papers for strategic events. The Senior Officer oversees the creation of all high-quality editorial content, including press materials, videos and knowledge products, ensuring that all messaging is consistent and targeted to the right audience. The role is furthermore accountable for building and maintaining relationships with key stakeholders and media partners, providing guidance on communication standards and contributing to proposal development and strategic planning.

Functions / Key Results Expected

Strategic Communication and Policy Support

Conduct research and draft analytical reports and background papers for high-level fora and events.
Prepare key messages, statements and presentations for strategic events.
Provide substantive input to the implementation and monitoring of strategic plans.
Engage with agencies and partners to document lessons and facilitate knowledge exchange.
Follow up on key recommendations and reporting deliverables from major events.

Communication Strategy and Planning

Contribute to developing comprehensive communication strategies and ensure alignment with corporate priorities.
Contribute to the day-to-day implementation of the strategy, ensuring timely, high-quality outputs.
Monitor and analyze communication context and recommend adjustments.
Contribute to communication budget tracking and ensure compliance with corporate standards.
Collaborate with specialists on proposal development and methodological improvements.

Content Development and Editorial Standards

Lead development of high-quality editorial content - press materials, digital media, videos and knowledge products.
Oversee processes of capturing, analyzing and packaging content for strategic communication.
Draft and refine messaging for targeted audiences and ensure brand coherence.
Manage multiple content deliverables and ensure timeliness and quality.

Stakeholder Engagement and Representation

Build and maintain strong relationships with key stakeholders and media partners.
Support organization and representation at external events, ensuring professional alignment with UNOPS principles.
Provide guidance to teams on stakeholder messaging and communication standards.

Knowledge Building and Sharing

Support the organization, facilitation and delivery of training and learning sessions on communications topics.
Participate in knowledge-sharing initiatives and Communities of Practice (CoPs), contributing insights and lessons learned from communications project implementation.
Conduct research on communication-related topics and contribute to the drafting of reports, summaries and briefing notes.

Skills

Communication, Corporate Communications, Internal & External Communications, Social Media Communications, Stakeholder Engagement

Competencies

Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organisational and ethical norms. Maintains high standards of trustworthiness.
Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others.
Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships.
Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality.
Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances.
Evaluates data and courses of action to reach logical, pragmatic decisions. Applies innovation and creativity to problem-solving.
Expresses ideas or facts in a clear, concise and open manner. Actively listens and proactively shares knowledge.

Education Requirements

Required

Bachelor’s degree (or equivalent) with 4 years of relevant experience OR
Master’s degree (or equivalent) in any discipline with 2 years of relevant experience

Desired

A globally or nationally recognized professional certificate in communications, journalism, or digital and social media communications

Experience Requirements

Required

Relevant experience in communications, public relations, media, journalism or related fields
Experience in the use of collaboration and productivity tools (e.g. MS Offic

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Communications Senior Officer

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