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Canonical
Computers + 1 more
Description
Nice-to-have skills
- A perspective on process architecture
- Experience with complex cross-project automation
- Exceptional academic track record from both high school and university
- Experience with Atlassian Jira and its ecosystem as an administrator
- Understanding of common Jira usage patterns for various technical and non-technical departments
- Experience as a software developer in Python
- Professional written and spoken English
- Excellent interpersonal skills, curiosity, flexibility, and accountability
- Ability to collaborate remotely with a diverse set of team members and stakeholders, remain highly motivated, productive, and organized in a fully remote environment
- Ability to travel internationally twice a year, for company events up to two weeks long
Responsibilities
- Manage Atlassian Jira Cloud at Canonical
- Design, document, and implement processes and automation in Jira
- Design, document, and implement integrations between Jira and the data warehouse
- Create analytical dashboards to enable stakeholders make data-driven decisions
- Create learning resources that scale
- Work with engineering, operations, and support teams at a global scale
- Take ownership of critical escalations and resolve them in a timely manner
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