Reporting to the Training Manager, the trainee will be responsible for learning and familiarizing with various activities and operations within their departments. He/She will be required to uphold company policies and requirements at all times.

Key Responsibilities

Under the supervision of the Departmental Trainer and Training Manager, the trainee shall learn to:

- Create the hotel media and marketing plan.

- Implement media and marketing plan and coordinate with agencies.

- Determine overall marketing campaign ROI. Monitor and review the response rates in order to improve and take corrective measures (where applicable).

- Plan, coordinate and implement direct marketing, both on- and offline.

- Maintain guest database for mailings.

- Liaise with F&B department to promote F&B outlets.

- Create, coordinate and maintain give-aways and collateral.

- Ensure picture storage and distribution systems are maintained (Picture Park & VFMLeonardo).

- Provide content and images for websites according to Corporate Identity.

- Ensure content and photography of 3rd party websites is maintained.

- Ensure compliance with Corporate Identity guidelines.

- Act as brand custodian for hotel and Kempinski brand.

- Ensure all creatives are reviewed and approved by Corporate Marketing in a timely manner before advertising agency or printer proceeds.

- Attend to and deliver all requirements of Corporate Marketing within the given deadlines.

- Coordinate between hotel and Corporate Marketing and agencies whenever necessary.

- Maintain updates of Corporate Marketing guidelines and inform colleagues.

- Communicate and coordinate with internal departments, especially sales, Public Relations and web as well as creative agencies and suppliers.

- Bring ideas and participate in the preparations of the promotional theme events, other promotional activities and invitation lists.

- Pro-actively promote Rooms, Food and Beverage including Banquet/Conferences, or any other current or forthcoming activities which lead to potential sources of business.

- Conduct competition checks, benchmarking and follow up on market trends on a regular basis.

- Keep up to date with Marketing trends and tools to enhance the continual learning process and make recommendations to the Director of Sales & Marketing.

- Follow the sales and marketing results and propose corrective actions if needed.

- Take part in sales and marketing training programmes.

- Keep up to date with the latest developments in the hotel including all activities, promotions, rates of the hotel.

Skills, Knowledge and Expertise

- Degree/ Diploma in Marketing from a recognized learning institution

- No work experience is required

- Less than one year since completion (2025/2026)

- Kenyan Citizen

- Completed coursework (If even if not graduated)

- Ability to work and communicate in a multinational environment

- Excellent grooming skills and must be well versed in professional and personal etiquette

- Good Communication skills

- Out going with a positive learning attitude

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