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Insurance Manager, East Africa

Closing: Nov 24, 2022

This position has expired

Published: Nov 17, 2022 (15 days ago)

Job Requirements

Education:

Work experience:

Language skills:

Job Summary

Contract Type:

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Experience:

  • Minimum of 5 years’ experience in a similar role
  • Bachelor’s degree in Finance, Business or equivalent
  • Chartered Insurance Institute [CII] qualification preferred
  • Experience of interacting with national/international financial institutions and insurance counterparts and service providers
  • Expert knowledge of Insurance management principles, regulatory requirements


Responsibilities

Experience:

  • Minimum of 5 years’ experience in a similar role
  • Bachelor’s degree in Finance, Business or equivalent
  • Chartered Insurance Institute [CII] qualification preferred
  • Experience of interacting with national/international financial institutions and insurance counterparts and service providers
  • Expert knowledge of Insurance management principles, regulatory requirements


  • Act as the main point of contact for Insurance for the East Africa region
  • Manage the East Africa broker relationships
  • Gather, review and present renewal information for East Africa insurance placements
  • Make recommendations for rating, wording and insurers within the East Africa region to Senior Director Risk Insurance & Welfare
  • Identify new insurable risks within the Business and make recommendations for effective management of the risks
  • Work with the Operations and Compliance teams in the East Africa locations to implement and risk mitigation measures and strategy
  • Chair the East Africa Risk & Audit working group and communicate the findings to the Senior Director, Risk, Insurance and Welfare
  • Work with the Senior Director Risk, Insurance & Welfare to report to the organisation on cover arrangements, premiums and recoveries
  • Review and negotiate contractual insurance obligations placed on the organisation
  • Manage (with the Legal Department) the liability claims notification process to insurers so that the insurers have sufficient information to investigate claims
  • Monitor and report to the Senior Director Risk, Insurance & Welfare on the effectiveness of the insurer’s claims handling service
  • Work with each East Africa HR team to place and manage appropriate medical insurance policies for each region, or as needed
  • Be responsible for the implementation and management of the claims process and ensure this is being followed by each of the East Africa locations
  • Be accountable for high profile or high values claims for the East Africa region
  • Monitor and review claims within each of the East Africa locations to help identify trends
  • Identify areas for improved risk management practices within the organisation
  • Wherever possible, ensure the terms and conditions of contracts are clear and robust in relation to all matters insurance, provide bid, and contract negotiation support as needed.
  • Maintain and insurance specific SOP’s and ensure any updates to procedures are communicated to the relevant stakeholders
  • Conduct regular reviews of existing processes and recommend changes to the Senior Director Risk, Insurance and Welfare
  • Resolve insurance queries from departments and third parties
  • Ensure all policies are filed on the company shared filing system and any necessary certificates of cover are provided by the broker


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