Sales Account Manager

Qualifications

• Bachelor's degree in Business, Marketing, or related field
  
• 3+ years of experience in account management or sales, preferably in a similar industry
  
• Proven track record of meeting or exceeding sales targets
  
• Strong skills in relationship building, negotiation, and strategic planning
  
• Proficiency in CRM software (e.g., Salesforce) and Microsoft Office Suite
  
• Excellent communication and presentation skills
  
• Ability to analyze data and create insightful reports
  
• Experience in managing high-value client relationships
  
• Industry knowledge relevant to our products or services
  
• Understanding of the Kenyan and East African market
  
• Fluency in English and Swahili
  
• Sales or account management certifications (preferred)
  
• Willingness to travel as required for client meetings
  

Job Description

• We are seeking a dynamic and results-driven Sales Account Manager to join our team in Nairobi, Kenya. As a Sales Account Manager, you will be responsible for managing and growing relationships with our most valuable clients, driving sales, and ensuring customer satisfaction.
  
• Develop and maintain strong, long-lasting client relationships
  
• Create and implement strategic account plans to maximize revenue growth
  
• Identify new business opportunities within existing accounts
  
• Negotiate contracts and close agreements to maximize profits
  
• Collaborate with cross-functional teams to ensure client satisfaction and retention
  
• Conduct regular client meetings to understand their needs and present solutions
  
• Monitor and report on account performance, sales forecasts, and key metrics
  
• Stay informed about market trends, competition, and industry developments
  
• Resolve any client issues or concerns promptly and professionally