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Senior Manager - Asset Products

Closing: Nov 14, 2022

This position has expired

Published: Nov 9, 2022 (26 days ago)

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Job Summary

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The Senior Manager - Asset Products will be responsible for leading the lending Product development through envisioning, design, implementation and commercialization of re-imagined lending solutions and processes targeted at the individuals, business and corporate segments.The role holder will continuously monitor,control products post go-live to ensure they meet agreed revenue and profitability targets , formulate strategic plans to grow borrowing whilst also protecting and improving the customer experience.

He/She will be expected to maximize the potential of the service adoption while also improving the product offering to expand new customer growth through insights gathered from customer data. As well as proactively support the Branch network on lending solutions while adhering to all regulations, statutes, standards, practices, and all internal processes and procedures as per the relevant manuals and comply with all relevant external legislation and regulations with regard to compliance requirements.

Minimum Qualifications, Knowledge and Experience

  • Bachelor’s degree in a business-related field from a recognized university
  • MBA is an added advantage.
  • 7 years of work experience, with 3+ years products management and product development preferably in middle/senior management level.

Key Competencies and Skills

  • Re-engineering of business, technology, and operational processes.
  • Detailed knowledge of the core set of Retail Products and Services.
  • Broad understanding of policies and strategies across the Group as they relate to the demands of the customer base.
  • Good knowledge of the products & services available in bank functions is also required to satisfy the individual financial needs of business owners/key individuals.
  • Knowledge of the Current Market and competitive lending positioning


Responsibilities

The Senior Manager - Asset Products will be responsible for leading the lending Product development through envisioning, design, implementation and commercialization of re-imagined lending solutions and processes targeted at the individuals, business and corporate segments.The role holder will continuously monitor,control products post go-live to ensure they meet agreed revenue and profitability targets , formulate strategic plans to grow borrowing whilst also protecting and improving the customer experience.

He/She will be expected to maximize the potential of the service adoption while also improving the product offering to expand new customer growth through insights gathered from customer data. As well as proactively support the Branch network on lending solutions while adhering to all regulations, statutes, standards, practices, and all internal processes and procedures as per the relevant manuals and comply with all relevant external legislation and regulations with regard to compliance requirements.

Minimum Qualifications, Knowledge and Experience

  • Bachelor’s degree in a business-related field from a recognized university
  • MBA is an added advantage.
  • 7 years of work experience, with 3+ years products management and product development preferably in middle/senior management level.

Key Competencies and Skills

  • Re-engineering of business, technology, and operational processes.
  • Detailed knowledge of the core set of Retail Products and Services.
  • Broad understanding of policies and strategies across the Group as they relate to the demands of the customer base.
  • Good knowledge of the products & services available in bank functions is also required to satisfy the individual financial needs of business owners/key individuals.
  • Knowledge of the Current Market and competitive lending positioning


  • Defining and embedding a long-term Product strategy for Borrowing
  • Deliver analysis to drive value-add action in the sales Team for lending solutions
  • Engage with segment owners and market activators to achieve product uptake and utilization to meet revenue targets as well as increase lending use-cases on the digital platform
  • Ensure growth through product development, new acquisitions, deepening existing relationships as well as developing strategic alliances with tactical partners to drive uptake.
  • Formulate and come up with product strategies that competitively address identified and emergent market opportunities
  • Using his/her customer experience and credit expertise to wow customers at every point of their lending journey and prompt resolution to the issues raised.
  • Monitoring market trend and carrying out competitive analysis of the Lending market with an intent to continuously innovate around online customer journey with enhanced customer experience and satisfaction, especially on Digital platforms
  • Providing support and training continually to bank staff on new systems, products and lending policy updates.
  • Ensuring the Portfolio management of Lent facilities across the bank channels.
  • Give inputs for development of product/ service bundles, with a view to aid client deepening and cross-sell across segments.
  • Provide regular market reviews, advise the bank on optimal processes, procedures, and fees to ensure maximum products profitability
  • Manage ongoing relationships with all third parties as well as responsible for developing and implementing service level agreements between the bank and third parties.


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