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CLOSED FOR APPLICATIONS

Write - Off Officers

Closing: Nov 28, 2022

This position has expired

Published: Nov 18, 2022 (21 days ago)

Job Requirements

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Job Summary

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The incumbent is responsible for the overall management of the Debt Recovery Unit and recovery of the bad and doubtful debts.

The Person:

The ideal candidate must possess the following:

Qualifications:

  • Holds a Bachelor’s Degree in Business, Accounts, Finance or related field.
  • Professional Credit or Debt recovery qualifications a plus.
  • Have a minimum of two (2) years practical experience with proven result oriented track record in recoveries.
  • Experience in banking & legal/Credit background is a plus.
  • Honest and with high integrity.

Key Competencies and Attributes:

  • Personality: A go-getter, good negotiator, enthusiastic, results oriented with excellent communication and social skills.
  • A forward planner with clear focus, mature, reliable, hardworking and able to work without supervision.
  • Sound knowledge of the Bank’s policies and procedures
  • Computer skills: adept in use of Ms Word, Excel, Access, PowerPoint, Internet and email.
  • Honest and with high integrity.
  • Results oriented with excellent communication and social skills.
  • A forward planner with clear focus, mature, reliable, hardworking and able to work without supervision


Responsibilities
The incumbent is responsible for the overall management of the Debt Recovery Unit and recovery of the bad and doubtful debts.

The Person:

The ideal candidate must possess the following:

Qualifications:

  • Holds a Bachelor’s Degree in Business, Accounts, Finance or related field.
  • Professional Credit or Debt recovery qualifications a plus.
  • Have a minimum of two (2) years practical experience with proven result oriented track record in recoveries.
  • Experience in banking & legal/Credit background is a plus.
  • Honest and with high integrity.

Key Competencies and Attributes:

  • Personality: A go-getter, good negotiator, enthusiastic, results oriented with excellent communication and social skills.
  • A forward planner with clear focus, mature, reliable, hardworking and able to work without supervision.
  • Sound knowledge of the Bank’s policies and procedures
  • Computer skills: adept in use of Ms Word, Excel, Access, PowerPoint, Internet and email.
  • Honest and with high integrity.
  • Results oriented with excellent communication and social skills.
  • A forward planner with clear focus, mature, reliable, hardworking and able to work without supervision


  • Demand and enforce repayment of the bad debts.
  • Negotiate for repayment with bad debtors during recovery enforcement process.
  • Monitor arrangements for payments from bad debtors.
  • Attending public auctions as Family Bank representatives.
  • Attend/appearing in court for hearings when required as the Bank’s representatives.
  • Liaison with lawyers in recovery matters.
  • Under the guidance of the Collection and Recoveries Manager, issue instructions to professional valuers to re-evaluate securities held in preparation of realization.
  • Liaise with auctioneers in the realization of securities and monitoring auctioning process to satisfactory conclusion.
  • Liaise with Legal Department recovery litigations and where legal interpretations are required.
  • Managing effective relationships with internal and external customers.
  • Ensure effective communication to internal and external customers in writing (correspondence), on phone or in person.
  • Check and verify the accuracy, completeness of the documents against the checklist provide according to product lines; KYC/AML compliance requirements.
  • Prepare, submit detailed and accurate reports from recovery assignments making actionable business-oriented recommendations to management.
  • Maintain a proper Debt Recovery documentation.
  • Ensuring compliance to regulations and the Bank’s policies and procedures.
  • Maintain the set budgets.
  • Evaluate cost/benefits, identify appropriate alternatives and make innovative initiatives to improve work efficiency.
  • Any other official duty that may be allocated by management from time to time.


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