Bachelor’s degree in Risk Management, Internal Control, Business Administration, Finance, Criminology, or a related field.

Minimum 3 years of experience in internal control, field audit, risk monitoring, or investigative roles within financial services, fintech, or agent networks.

Skills and Attributes

Strong investigative mindset with excellent analytical and problem-solving skills.

High integrity, discretion, and professionalism in managing sensitive information.

Field experience and comfort working with informal environments and diverse stakeholders.

Proficiency in Excel and/or basic analytics tools (Power BI, Tableau, or similar platforms is a plus).

Excellent report writing and verbal communication skills.

Must reside in Bauchi

Investigations & Field Monitoring

Lead targeted investigations into suspected misconduct including double-dealing, agent impersonation, unauthorized onboarding, and unethical field behavior.

Conduct unannounced field inspections and validation exercises to verify BRM claims, agent status, and compliance with policies.

Interview field stakeholders (agents, merchants, supervisors) to gather intelligence and document findings in a structured, objective format.

Risk-Based Data Review

Analyze BRM activity reports and operational metrics to detect irregularities, risk exposures, or behavioral red flags.

Correlate field data with internal dashboards and reporting systems to ensure integrity, accuracy, and completeness.

Flag suspicious trends for escalation and further review by Risk, Compliance, or Internal Audit teams.

Internal Control Testing

Assess the effectiveness of controls guiding BRM activities and agent lifecycle processes (recruitment, management, offboarding).

Recommend enhancements to close control gaps, prevent repeat incidents, and support sustainable field governance.

Collaborate with process owners to roll out improved monitoring tools and corrective measures.