CLOSED FOR APPLICATIONS
Group CA & S Digital Specialist
Closing: Apr 11, 2024
This position has expiredPublished: Mar 27, 2024 (2 months ago)
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Job Summary
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Skills and Qualifications
- At least 2 years of experience in digital platform management, with a strong understanding of CMS and intranet systems.
- Demonstrated experience in content creation, curation and management, with a keen eye for detail and quality.
- Excellent communication skills, both written and verbal, with the ability to convey complex information in a clear and concise manner.
- Proven ability to effectively manage stakeholders across different functions and levels of the organization.
- Experience in managing external agencies or vendors is considered an advantage, particularly in the context of digital projects.
- Strong analytical and problem-solving skills, with the ability to think strategically and drive results in a fast-paced environment.
Responsibilities
Skills and Qualifications
- At least 2 years of experience in digital platform management, with a strong understanding of CMS and intranet systems.
- Demonstrated experience in content creation, curation and management, with a keen eye for detail and quality.
- Excellent communication skills, both written and verbal, with the ability to convey complex information in a clear and concise manner.
- Proven ability to effectively manage stakeholders across different functions and levels of the organization.
- Experience in managing external agencies or vendors is considered an advantage, particularly in the context of digital projects.
- Strong analytical and problem-solving skills, with the ability to think strategically and drive results in a fast-paced environment.
Purpose
- To support the Group Comms team to upgrade, maintain and safeguard our digital channels and social media activity. With a particular focus on supporting the transition and implementation of the new Next Generation (NG) Intranet.
Key Duties
Digital Strategy Support:
- Collaborate with stakeholders to develop and refine digital communication strategies aligned with organisational objectives.
- Provide input and insights into the development of digital communication plans, ensuring alignment with broader Group Communications plan.
- Keep up to date with industry trends and best practices to continuously enhance digital communication strategies.
Channel Management:
- Support the management of the organisation's website, Intranet and social media platforms, ensuring content is accurate, engaging and aligned with brand standards.
- Manage and oversee the Poppulo emailing platform, while also providing assistance and support to the user community.
- Monitor and analyse channel performance metrics to track effectiveness and identify areas for improvement.
- Implement strategies to optimise user experience and increase audience engagement across all digital channels.
NG Intranet Transition Facilitation:
- Conduct audits of existing Group and Country Intranet content to assess relevance, accuracy and quality.
- Lead the repopulation efforts on the NG platform, ensuring content migration is seamless and aligns with established standards.
- Provide feedback on design implementation and user interface enhancements to improve functionality and usability.
- Support capability development and rollout initiatives related to the NG Intranet, including training sessions and resource development.
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