More than 100,000 people have found their dream job through Fuzu.

Health Information Management / Customer Service Officer

Closing: Jun 17, 2024

3 days remaining

Published: Jun 10, 2024 (5 days ago)

Job Requirements

Education:

Work experience:

Language skills:

Job Summary

Contract Type:

Sign up to view job details.

Requirement & Qualifications
  • Bachelor's Degree in Health Information Management or related field.
  • Certification in Health Information Management preferred.
  • Proven experience in health information management and customer service in a healthcare setting.
  • Strong communication, interpersonal, and problem-solving skills.
  • Knowledge of medical terminology and patient privacy laws.
  • Ability to multitask, prioritize, and work efficiently in a fast-paced environment.


Responsibilities
Requirement & Qualifications
  • Bachelor's Degree in Health Information Management or related field.
  • Certification in Health Information Management preferred.
  • Proven experience in health information management and customer service in a healthcare setting.
  • Strong communication, interpersonal, and problem-solving skills.
  • Knowledge of medical terminology and patient privacy laws.
  • Ability to multitask, prioritize, and work efficiently in a fast-paced environment.


Job Description

  • We are seeking a Health Information Management Officer who will also serve as a Customer Service Personnel to join our dynamic team.
  • The ideal candidate will be responsible for managing health information systems and providing exceptional customer service to patients, visitors, and medical staff.

Key Duties

  • Manage and maintain health information databases, ensuring accuracy, confidentiality, and compliance with regulations.
  • Retrieve and compile medical records for patient care, research, and legal purposes.
  • Process patient admissions, transfers, and discharges by accurately updating records and documentation.
  • Collaborate with medical staff and other departments to ensure efficient information flow and resolve inquiries.
  • Assist patients and visitors by providing information, guidance, and support regarding health records and administrative processes.
  • Handle inquiries via phone, email, and in-person interactions in a courteous and professional manner.
  • Educate patients on accessing and understanding their health information while maintaining confidentiality and privacy.

Applications submitted via Fuzu have 32% higher chance of getting shortlisted.

Don’t miss your chance to work at Lily Hospitals. Enter your email to start your application now