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CLOSED FOR APPLICATIONS

ICT Laborabory Technologist

Closing: Apr 3, 2024

This position has expired

Published: Mar 19, 2024 (2 months ago)

Job Requirements

Education:

Work experience:

Language skills:

Job Summary

Contract Type:

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Preferred Candidate
  • Bachelor's Degree in Information Technology, Computer Science, or a related field.
  • Proven experience (at least 1-3 years) in providing technical support in a computer lab or similar environment.
  • Strong knowledge of computer hardware, software, operating systems, and network configuration.
  • Proficiency in troubleshooting and resolving technical issues.
  • Strong interpersonal skills and ability to communicate effectively with diverse groups of students, faculty, staff, and external partners.
  • Demonstrated ability to lead and coordinate events and programs successfully.
  • Excellent problem-solving and conflict-resolution skills.
  • Ability to work independently, prioritize tasks, and manage time effectively.
  • Familiarity with educational technology and learning management systems is a plus.
  • A commitment to promoting diversity, equity, and inclusion in student management.


Responsibilities
Preferred Candidate
  • Bachelor's Degree in Information Technology, Computer Science, or a related field.
  • Proven experience (at least 1-3 years) in providing technical support in a computer lab or similar environment.
  • Strong knowledge of computer hardware, software, operating systems, and network configuration.
  • Proficiency in troubleshooting and resolving technical issues.
  • Strong interpersonal skills and ability to communicate effectively with diverse groups of students, faculty, staff, and external partners.
  • Demonstrated ability to lead and coordinate events and programs successfully.
  • Excellent problem-solving and conflict-resolution skills.
  • Ability to work independently, prioritize tasks, and manage time effectively.
  • Familiarity with educational technology and learning management systems is a plus.
  • A commitment to promoting diversity, equity, and inclusion in student management.


Role Overview

  • NUTM seeks a dedicated and dynamic ICT Lab Technologist to join our vibrant academic community. As an ICT Laboratory Technologist, you will play a vital role in supporting the efficient operation of the Information and Communication Technology (ICT) lab.
  • You will be responsible for providing technical assistance, maintaining lab equipment, and assisting lab users in utilizing technology resources effectively.

Principal Duties and Duties
Technical Support:

  • Assist lab users with technical issues related to hardware, software, and network connectivity.
  • Troubleshoot and resolve hardware and software problems promptly to ensure uninterrupted lab operations.
  • Conduct regular maintenance and updates of lab computers and equipment.

Vab Operations:

  • Ensure the availability of necessary software and resources for lab users.
  • Monitor and manage computer and printer supplies, replenishing as needed.
  • Maintain a secure and organized lab environment.

User Assistance:

  • Provide guidance and support to lab users, including students, faculty, and staff, in accessing and utilizing lab resources.
  • Assist users in software installations, configurations, and updates.
  • Offer training and tutorials on the use of lab equipment and software.

Equipment Inventory:

  •  Maintain an up-to-date inventory of lab equipment, including computers, peripherals, and accessories.
  • Report any equipment issues or need for replacements to the ICT Lab Manager.

Lab Security and Compliance:

  • Ensure adherence to security protocols for lab access and use.
  • Monitor user activities to prevent unauthorized or inappropriate use of lab resources.
  • Comply with data protection and privacy regulations.

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