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Information And Communication Manager - Kaduna

Closing: May 17, 2024

This position has expired

Published: May 11, 2024 (17 days ago)

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Job Summary

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Job Requirements
  • University Degree (at least Second Class Upper) in Computer Science / Computer Engineering, or other related fields with 3 - 5 years experience.
  • M.Sc in Computer Science or related field will be an added advantage
  • 3 - 5 years working experience in Digital Technology and Networking
  • Work experience in IT service management, Networking, Cisco Switch Management, LAN and WLAN Management, Virtualization Management
  • Experience in an FMCG environment is an added advantage 
  • Knowledge on Cisco Networking (CCNA will be an added advantage)
  • Knowledge on Microsoft SCCM
  • Knowledge of IT service Management (ITILv4 would be an added advantage)
  • Advanced presentation and communication skills
  • Excellent hands-on systems administration (client and server) and virtualization skills
  • Computer network configuration and troubleshooting skills
  • Database Management (Microsoft SQL would be an advantage)
  • Office 365 (Power BI, PowerApps and Power Automate will be added advantage)
Responsibilities
Job Requirements
  • University Degree (at least Second Class Upper) in Computer Science / Computer Engineering, or other related fields with 3 - 5 years experience.
  • M.Sc in Computer Science or related field will be an added advantage
  • 3 - 5 years working experience in Digital Technology and Networking
  • Work experience in IT service management, Networking, Cisco Switch Management, LAN and WLAN Management, Virtualization Management
  • Experience in an FMCG environment is an added advantage 
  • Knowledge on Cisco Networking (CCNA will be an added advantage)
  • Knowledge on Microsoft SCCM
  • Knowledge of IT service Management (ITILv4 would be an added advantage)
  • Advanced presentation and communication skills
  • Excellent hands-on systems administration (client and server) and virtualization skills
  • Computer network configuration and troubleshooting skills
  • Database Management (Microsoft SQL would be an advantage)
  • Office 365 (Power BI, PowerApps and Power Automate will be added advantage)
  • Maintaining high level of customer satisfaction when attending to users request
  • Asset Management
  • System maintenance and backup administration
  • Information security management
  • Telecommunications Support
  • Oversee compliance efforts (antivirus and patches) for servers and workstations in the location
  • IT Continuity Support
  • Provide hands-on support on technical IT issues for production network when required
  • Carry out image backup of critical production servers.
  • Provide ad-hoc IT support to ensure continuous brewery operations
  • Ensuring Mean Time to Resolve (MTTR) for all incidents is reduced to minimum
  • Provide IT Support to the connected brewery roadmap

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