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IT Administrator / Officer

Closing: Apr 30, 2024

6 days remaining

Published: Apr 2, 2024 (22 days ago)

Job Requirements

Education:

Work experience:

Language skills:

Job Summary

Contract Type:

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The Person

  • Minimum academic qualification of Bachelor's Degree / Diploma in Computer Science / Information Technology.
  • Network security qualification, not required but recommended.
  • Minimum of 3 years relevant work experience in a LAN and WAN administration environment.
  • Project Management.
  • Strong inter- personal and team building skills.
  • Efficient time and task management.
  • Ability to adapt to technological change.
  • Innovative and creative.
  • Must be a resident of Benin.
Responsibilities


The Person

  • Minimum academic qualification of Bachelor's Degree / Diploma in Computer Science / Information Technology.
  • Network security qualification, not required but recommended.
  • Minimum of 3 years relevant work experience in a LAN and WAN administration environment.
  • Project Management.
  • Strong inter- personal and team building skills.
  • Efficient time and task management.
  • Ability to adapt to technological change.
  • Innovative and creative.
  • Must be a resident of Benin.

IT Network Support:

  • Deploy LAN / WAN / SAN and internet related equipment’s
  • Physical installation of all IT equipment’s in data centres and technical rooms
  • Configures, updates and backups of all Voice/ LAN/WAN/SAN and internet equipment’s
  • Completing Service Requests and resolving Incidents received from Service Desk as per Operational Guidelines.

IT Voice Support:

  • Regularly update the voice directory
  • Install new phones and update policies on phones
  • Ensure secure phone communication between regions and subsidiaries
  • Ensure support contact canter.

Network and Security Monitoring:

  • Network equipment performance analysis to pro-actively prevent service interruptions
  • Production of internal Network and Voice performance dashboards and reports
  • Issuing security alerts when required and implementing necessary shut-downs, rollbacks and workarounds
  • Initiate Problem and Change management, when required
  • Escalation of serious security threats or breeches to Infrastructure Management and Service Quality Assurance.

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