Solution Area Specialists (Business Application - Dynamics)

• 5+ years technology-related sales or account management experience
• OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, or related field AND 4+ years technology-related sales or account management experience.

• 5+ years technology-related sales or account management experience
• OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, or related field AND 4+ years technology-related sales or account management experience.

• Microsoft Business Applications cloud is recognized by analysts as a leader in the Customer Relationship Management (CRM), Enterprise Relationship Management (ERP) and Power platform.
• Trusted by global businesses as their platform of choice, Microsoft Business Applications uniquely enables customers to optimize their operations, engage their customers, empower their people and transform their products. 
• You'll be helping our customers to deliver services to hundreds of thousands of citizens, transforming legacy business processes, improving P&L performance and transforming the way organisations do business.

Duties
As a Business Applications Sales Specialist - you will be working with our most important professional services customers, helping them with their end-to-end business transformation needs:

• You will lead the digital transformation discussion with AI across the Dynamics 365 portfolio
• You will execute the entire sales process, by owning and orchestrating a virtual pursuit team of technical solution experts including presales, co-sell partners, and Independent Software Vendors to provide customers with solutions aligned to their end-to-end business transformation needs using Microsoft Business Applications’ portfolio of offerings.
• You will use the Microsoft Catalyst Sales Methodology to enable customers’ digital transformation journey focusing on the business value and outcomes from Microsoft Business Application solutions.
• Build Pipe in alignment with Account Teams & Cross-Solution Areas – Build pipe by leading with industry, using digital signals & insights to prospect, network, identify, engage & nurture with right BDMs, align & gain account team commitment, plug into cross solution sales motions.
• Envision Industry-aligned Customer-Centric Solutions with Business Value Insights - Discover and envision industry-based solutions with business value insights working with a pursuit team
• Lead territory planning process that aligns partner and Microsoft resources to maximize revenue, customer satisfaction, and grow share. 

Sales Excellence:

• Collaborates with partners and resources and leverages customer insights or industry knowledge. Contributes to exploring business and emerging opportunities to optimize the portfolio and support customer innovation.
• Reviews feedback report and coaches others on ensuring customer/partner satisfaction and decreasing dissatisfaction by establishing recovery action plans to improve clients' overall experience. Manages and/or orchestrates sales and delivery success through the account team and pursuit team.
• Engages with internal and external stakeholders on business planning, Rhythm of Business (ROB) meetings to review and plan for accounts in the assigned territory.
• Collaborates with extended sales team, partners, and marketing to conduct business analysis (e.g., whitespace analysis, identify industry trends) to pursue high-potential customers and develop a target list of potential business.
• Manages the end-to-end business of the assigned territory. Conducts forecasting for accounts and develops a portfolio and territory plan to drive intentional selling aligned with strategic priorities.
• Completes required training and obtains relevant product and role certifications aligned to the role and workload/industry.