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Team Lead - Network Monitoring Centre

Closing: May 27, 2024

2 days remaining

Published: Apr 30, 2024 (25 days ago)

Job Requirements

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Job Summary

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Requirements

  • B.Sc / B.Eng in Computer Science / Computer Engineering / Electrical / Electronics Engineering
  • 3 – 6 years work experience.
  • CCNA, CCNP (Desired)
  • A hands-on experience with the following is a must: Routing, Switchig and GPON Technology
  • Strong telecommunications, IP design skills, & in-depth knowledge of IP Network.
  • Understanding of iTIL v4 service management
Responsibilities

Requirements

  • B.Sc / B.Eng in Computer Science / Computer Engineering / Electrical / Electronics Engineering
  • 3 – 6 years work experience.
  • CCNA, CCNP (Desired)
  • A hands-on experience with the following is a must: Routing, Switchig and GPON Technology
  • Strong telecommunications, IP design skills, & in-depth knowledge of IP Network.
  • Understanding of iTIL v4 service management


  • Proffer innovative solutions to various network problems and ensures that customer needs are properly defined and satisfactorily met.
  • Implements and evaluates the working of systems applications / network and stays abreast of new technologies emerging in the industry.
  • Provides supervision of all first-level active and passive on-site and off-site technical support for all ipNX infrastructure, including fibre backbone, FTTx, wireless networks, inside and outside plant infrastructure, among others.
  • To consistently provide high-quality customer service and support while ensuring customer satisfaction, Working closely with the Infrastructure team.
  • The primary duties and responsibilities will include but not limited to: Responsible for managing and coordinating the NOC team.
  • The main aim for this coordination is to ensure that the systems runs efficiently without interruption.
  • The NMC Lead must keep upper management informed about what is happening on the infrastructure.

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