Closing: Jun 10, 2023
7 days remainingPublished: May 22, 2023 (12 days ago)
Job Requirements
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Job Summary
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Full and complete engagement in attending, repairing, servicing of customers complaints and must always ensure customers satisfaction.
Requirements
- Technical Trade Test competency. Plus 5-10 years of experience in Home Appliance Field.
- Leadership and team spirit
- Customer education satisfaction
- Coordination and planning
- Problem solving culture
Responsibilities
Full and complete engagement in attending, repairing, servicing of customers complaints and must always ensure customers satisfaction.
Requirements
- Technical Trade Test competency. Plus 5-10 years of experience in Home Appliance Field.
- Leadership and team spirit
- Customer education satisfaction
- Coordination and planning
- Problem solving culture
- Attend all calls assigned by the supervisor.
- Report back to office on any Customer feedback.
- Do site survey and report to office to advice unit capacity and installation planning.
- Reduce repair turnaround time.
- Increase Customer satisfactory level.
- Adequate communication with customer and to the team.
- Ensure adding value to customer confidence on products.
- Follow up with customers pending job and update to closure.
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