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Analyst - Acquisition & Retention
Kampala
• Uganda
Closed for applications
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Jobs in KampalaProfession (Telecommunications, Mid-level)
Industry (Business, strategic management, Mid-level)
Seniority (Business, strategic management, Telecommunications)
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Airtel Uganda
Telecommunications
Description
Qualifications
- Bachelor's degree in business, sales, or equivalent training in business or sales management.
- Masters /post graduate qualification in business management is added advantage.
- 8-10 proven successful years of sales with a combination of direct and indirect (distributors) market approach in the Telecommunications Industry or FMCG environment.
- Solid knowledge of channel, indirect sales and direct sales.
- Strong Business acumen.
- Excellent interpersonal and relationship management skills.
- Experience of building and development of channel.
- Leadership and people management skills Knowledge of English.
Responsibilities
- Design, implement and monitor Regional AOP/ budgets in line with company strategy.
- Participate and contribute to the bottom -up AOP process.
- Track Operational lines and take actions to keep on budget.
- Constantly review and monitor opco P&L in relation to zone-specific contribution.
- Grow company Share of Gross Add, Revenue Market Share and Customer Market Share within the Region as shall be projected by the Annual Operational Plan numbers.
- Management and coordination of Regional Marcom activities.
- Tracking of Regional Network KPIs on service delivery and site productivity.
- Come up with strategies to address all Low revenue sites in the region and ensure they optimally deliver as required by the business.
- Manage and coordinate company initiatives and projects within the region.
- Drive desired customer experience in all Airtel Experience centers/ touch points in the region.
- Manage and grow teams.
- Utilize market research and effective competitor analysis to develop and implement sales plan/strategies that will give Airtel an edge over completion.
- Develop strategies to drive site wise performance on gross adds, E-recharge and Airtel Money within the region.
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