Description
Qualifications & Experience
Education
- Bachelor's Degree in Life Sciences, Pharmacy, Business, Marketing, or a related field.
Experience
- Proven experience within the pharmaceutical, healthcare, consumer healthcare, or FMCG sector.
- Previous experience leading or coaching sales and field-based teams.
- Strong understanding of healthcare professional engagement and pharmacy operations.
- Demonstrated ability to drive commercial performance and team effectiveness.
Key Responsibilities
Team Leadership & Coaching
- Lead, motivate, and develop a team of Hybrid Medical Representatives.
- Conduct regular field accompaniment and coaching sessions to enhance capability and performance.
- Set clear objectives and performance expectations for team members.
- Foster a culture of accountability, collaboration, and execution excellence.
- Support talent development and ongoing learning initiatives.
Field Execution
- Ensure the effective execution of detailing, merchandising, pharmacy activations, and promotional activities.
- Monitor territory coverage and call effectiveness to maximize customer reach.
- Support product launches and key commercial initiatives.
- Drive adherence to fieldforce standards and best practices.
Commercial Performance
- Drive achievement of team sales targets and business objectives.
- Monitor key performance indicators and implement action plans to address performance gaps.
- Analyze sales trends and identify opportunities to improve team productivity.
- Support the delivery of regional and national commercial priorities.
Customer Engagement
- Maintain relationships with selected healthcare professionals and pharmacy customers.
- Support key customer engagements and partnership initiatives.
- Facilitate educational events, training sessions, and activation programs within assigned territories.
- Gather market intelligence and customer feedback to support business decisions.
Reporting & Compliance
- Ensure timely, accurate, and complete reporting by all team members.
- Monitor CRM utilization, compliance, and data quality.
- Identify and escalate business risks and growth opportunities.
- Ensure adherence to company policies, processes, and industry regulations.
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