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AMREF Health AfricaProfession (Health care, medical)
Industry (Accounting, finance, banking, insurance)
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Seniority (Accounting, finance, banking, insurance, Health care, medical)
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AMREF Health Africa
Health care + 1 more
Description
Responsibilities
- Support in following up invoices daily from service providers on all cases pending closure as well as for ongoing case files and upload them on the M-files portal for payment processing
- Seek clarification from service providers on incorrectly billed invoices and conduct cost containment where necessary. This will entail reviewing and validating all invoices and especially the high-value invoices to identify cause for unnecessary or non-standard charges.
- Compile list of services and costs incurred for services rendered and generate interim pro-forma cost estimates for billing and invoicing by the credit control team.
- Generate final cost estimates once a case is closed especially during time critical periods such as end of month in consultation with the Medical Assistance Team
- Support in receiving and resolving all queries around billing and patient refunds as requested by the assistance partners.
- Support the Payables team with reconciliation of service provider statements of accounts hospitals especially for top tier hospitals with the assistance of the Medical Assistance Team
- Answer telephone calls in the Control Room and responding to clients in a professional manner as per AFD standards.
- Participate in Assistance Services departmental meetings as required.
- Provide administrative support as required such as ordering of office supplies
- Attend to any work-related duties as assigned.
Education and Experience
- Bachelor’s degree in commerce (Accounting/Finance Option) or related business field with at least CPA Part 1 or its equivalent
- Good ICT knowledge especially the MS Office Suite
- Knowledge on use of an accounting system will be an added advantage
- Knowledge of data collection methods will be an added advantage
- Knowledge in Customer Relationship Management (CRM) system
Knowledge, Skills and Competencies
- Strong verbal and written communication skills
- Excellent customer service and client’s management skills
- Ability to interpret, analyse and present data effectively
- Ability to work in a team but also be self-directed
- Good planning, organisational and time management skills
- Ability to prioritize tasks and meet deadlines
- Have attention to detail and accuracy
- Flexible, adaptable and responsive to changing priorities
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