Job brief

The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.

The goal is to make guests and visitors feel comfortable and valued while on our premises.

Requirements

• Proven experience as front desk representative, agent or relevant position
  

• Familiarity with office machines (e.g. fax, printer etc.)
  

• Knowledge of office management and basic bookkeeping
  

• Proficient in English (oral and written)
  

• Excellent knowledge of MS Office (especially Excel and Word)
  

• Strong communication and people skills
  

• Good organizational and multi-tasking abilities
  

• Problem-solving skills
  

• Customer service orientation
  

• High School diploma; additional qualifications will be a plus.
  

Application InstructionsCandidates who are interested and who meet the requirements are encouraged to apply through https://forms.gle/RaUGVUsohVSQ9Cfi8.

Responsibilities

• Keep the front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
  

• Greet and welcome guests
  

• Answer questions and address complaints
  

• Answer all incoming calls and redirect them or keep messages
  

• Receive letters, packages etc. and distribute them
  

• Prepare outgoing mail by drafting correspondence, securing parcels etc.
  

• Check, sort and forward emails
  

• Monitor office supplies and place orders when necessary
  

• Keep updated records and files
  

• Monitor office expenses and costs
  

• Take up other duties as assigned (travel arrangements, schedules etc.)