Bachelor's degree or Diploma in Business Administration, Office Administration, Customer Service, Education Administration, Human Resources, Hospitality, Marketing or a related field.
Customer service or administration certification is an added advantage.
Training administration or learning-management certification is desirable.
Digital/LMS administration training is an added advantage.
Experience
2–4 years' experience in administration, training coordination, customer service, academy administration, education administration, hospitality, client service or a related role.
Experience coordinating training programs, workshops, events or learning activities is strongly preferred.
Experience dealing directly with customers, students, candidates or corporate clients is preferred.
Experience managing registrations, calendars, records and participant communication is desirable.
Experience using an LMS, CRM or similar digital platform is an advantage.
Experience within a technical training centre, professional academy, educational institution or corporate learning environment is an added advantage.
Experience supporting commercial training or fee-paying programs is desirable.